Since day one, EXO Travel has been committed to being a responsibly and sustainably operated business. We balance generating a profit with minimising its impact on the environment and positively impacting both destinations and the locals living in them. Through a number of powerful initiatives and with the guidance of the EXO Foundation, we have paved the way towards a brighter future for travel and will continue to do so for years to come.
To guide us along our path towards becoming the most responsible, purpose-driven destination management company possible have aligned our goals and vision with B Corp.
Learn moreTo accomplish our mission of creating lasting positive impacts through travel, we start with our people. EXO prides itself in being an honest, diverse and inclusive workplace. Through our culture of care, we not only take care of the destinations we operate in, but we take care of our growing family of travel professionals.
Our team is diverse and talented, with more than 600 employees representing 35 nationalities. A majority of our team are women and more than half of them are in positions of leadership. We firmly believe this diversity makes for a happier workplace and helps to fuel our creativity and passion for responsible travel.
We care for our team at every step of the way. In addition to providing equitable compensation, we offer great benefits such as paid maternity leave, healthcare and opportunities to upskill. We promote the respect of human rights, apply fair business practices with our suppliers and promote diversity and inclusion both internally and externally.
We believe in the power of our people and are committed to equipping them with the knowledge and skills they need to be their best. Through dedicated in-house training, we nurture their professional growth and confidence. We also actively encourage and provide opportunities for external learning, enabling our employees to thrive and drive our collective success.
At EXO, we foster a workplace environment where professional growth is not just possible but expected. We encourage our team to reach for higher goals and provide the necessary pathways and resources to help them grow their career. Through support and encouragement, we help shape the leaders of tomorrow within our team.
EXO is anything but dull, and we go to great lengths to ensure that our teams balance work with play. We believe that teams who bond together work well together, so we make a significant investment in regular outings, celebrations and group travel experiences that inspire our staff so they can create inspirational trips of a lifetime for your guests.
EXO Travel prioritizes ecosystems and animal welfare, partnering only with sites that respect animal treatment. Guided by NGOs like TRAFFIC, WCS, WWF, and Elephant Asia, we've set the 'Five Freedoms' standard for animals in tourism, covering their essential well-being needs. We rigorously assess suppliers to ensure these standards are upheld.
EXO Travel's Ethical Code governs its business conduct. It ensures decisions are ethical and vital for business health. The code fosters fair relationships with customers, competitors, staff, destinations, and suppliers. All employees, including management, are bound by it, influencing every decision. Each employee must adhere to the code.
EXO Travel champions ethical standards, including equal opportunities and anti-corruption. We emphasize environmental sustainability via carbon compensation, waste reduction, and green sourcing. We ensure partners meet high environmental and social standards. Committed to community, we support local businesses, tackle destination challenges, and prioritize child protection.
As part of our responsibility as stewards of our destinations, we make it easy for guests to make informed and consionable decisions about how they travel, interact with locals and enjoy themselves. These Tips for Responsible Travellers are a clear guideline that allows guests to do just this.
Operating in Asia for 30+ years, we've seen climate change's impact. Committed to IPCC's carbon reduction goal for 2030, our Climate Action Plan assesses our footprint. With expert collaborations, like with NEXUS, we accurately gauge and reduce our carbon footprint across all operations. Learn more.
At EXO Travel, we prioritize child protection in Asia. Since 2016, we've been the first to achieve ChildSafe certification globally. We endorse the UN's Convention of Children’s RIGHTS, seeing children as individuals with unique rights. Beyond tourism, our goal is sustainable development in our regions. We strive to ensure safe environments for kids, especially where poverty challenges their rights.
Our comprehensive ‘Travel for Good’ rating system gauges the sustainability of each of our travel experiences. Armed with this knowledge, we can guide travellers towards responsible choices that generate positive impacts for both local communities and our planet while ensuring a memorable travel experience.
More on Travel for GoodDiscover the hidden back roads of the city on this captivating Hue cycling tour. Meander country…
Learn MoreUncover the cultural, culinary and historical importance of bamboo to the Lao people during this…
Learn MoreOne distinctive feature of the culinary scene in Siem Reap is a selection of restaurants providing…
Learn MoreOn this Bali day trip embrace the spirit of the ‘Island of the Gods’ on an insightful guided…
Learn MoreTrek through rural villages; wake to the melodic sounds of the Buddhist pagodas; Say hello to…
Learn MoreDiscover the best of Malaysia on a short but insightful tour. Travel from Singapore or Kuala Lumpur…
Learn MoreFor anyone who has ever dreamt of experiencing the raw natural wilderness of Borneo firsthand, this…
Learn MoreOn an unforgettable adventure that’s equal-parts ‘Indiana Jones’ and ‘David Attenborough’,…
Learn MoreFor anyone who has ever dreamed of experiencing the raw, undiluted beauty of Borneo, this is the…
Learn MoreFrom vibrant waterways to jungles teaming with wildlife, explore the natural wonders of Malaysia.…
Learn MoreWe hire local tour guides as ambassadors of our destinations. We believe in, and value, the authenticity and depth of knowledge that they bring to the travel experience. To that end, we employ skilled tour guides from within the communities and ensure they are compensated fairly and provided with training opportunities.
Our commitment to sustainability extends to every facet of our operations, including transportation. We prioritise options that leave a lower carbon footprint, including vehicles powered by green energy and mass transport, such as trains. To empower informed decision making, we also meticulously measure the emissions of all available transportation offerings.
EXO uses a comprehensive rating scheme to evaluate the sustainability practices of hotels and resorts that we work with. We carefully assess properties based on Eco-Friendly and Socially-Aware criteria, then assign a rating that can be used to make informed choices of accommodation.
EXO joins annual campaign to increase B Corp awareness
Digital platform that reviews and ranks responsible hotels
Unpacking the criteria used to become a certified B Corporation
A global movement for sustainability and social responsibility
New system empowers guests to reduce their plastic waste in Laos.
Learn about the Sustainability Award winners for Regenerating Nature
Learn about the Sustainability Award winners for Climate Action
A closer look at EXO’s comprehensive sustainability rating system
Learn how EXO evaluates and rates the sustainability practices of hotels
Read about EXO’s efforts to reduce single-use plastics in the field and the office
EXO shares creative ways to make trips more responsible without sacrificing comfort
Our tree seedlings are thriving, four years later!
EXPLORER 78 – In the spirit of building back better in the wake of the pandemic, we’ve dedicated this year’s issue of Explorer Magazine to sustainability. Find out how the travel industry can use the pandemic as a tool for reinventing themselves around principles of sustainability to ensure that travel, destinations overall and the cultures […]
With the Phuket Sandbox model for reopening to vaccinated travellers well underway, Thailand is looking to join a growing movement to build travel back better and more sustainable in the future. In line with this, Thailand has just approved a measure to ban certain types of sunscreen known to be damaging to coral reefs; a […]
Our Carbon Neutral Journey In recognition of our changing climate due to human activity, in 2015 we decided to be part of the solution by beginning a path towards net carbon neutrality, working with external and independent partners to reduce the footprint of our company and the products we design for travellers. We began by looking at […]
We’re proud to announce the recent Travelife re-certification for our Vietnam and Cambodia offices. This is the third time that our offices in these two countries have been re-certified. In addition, EXO Japan and EXO Malaysia has passed its very first Travelife certification and we are officially the first DMC to be Travelife certified in […]
Good for the planet, great for the soul! These luxury eco resorts in Southeast Asia help protect the region’s spectacular natural assets while satisfying wanderlust in unique and memorable ways. SHINTA MANI WILD — BENSLEY COLLECTION, CAMBODIA Nestled in the Cardamom Mountains, Shinta Mani Wild is a new luxury resort that raises the bar for […]
By leveraging our position within Asia’s tourism industry to affect positive change in the region, our goals have always been the same: to leave people and places better than we found them and to preserve and protect Asia’s natural and cultural heritage for future generations. Through the guidance of EXO Foundation, we’ve taken a big […]
EXO Thailand is Travelife Certified…Again! In recognition of the great strides EXO Thailand is making towards maintaining a responsible and sustainable footprint on the environment and local community, we were recently awarded the coveted Travelife certification for the second time. The new certification will last till 2020. The re-certification confirms our industry-wide standards for sustainable […]
Fostering the development of responsible and sustainable travel is easier said than done. Without a concerted effort by stakeholders in the travel industry, keeping destinations, the people living in them and the natural environment pristine, protected and in-balance in the face of growing tourism can be an uphill battle. One of the most obvious examples […]
This year, our sustainability efforts will be taking a giant leap forward through a commitment to offset the carbon emissions of every domestic and regional flight our travellers and staff take in all our destinations. This will result in a massive ten-fold improvement from the already substantial 332 tonnes we’ve offset in these destinations since […]
Our hand-picked list of Asia’s most responsible accommodation options At EXO Travel,we believe the privilege of living and operating amongst natural marvels and cultural heritage comes with the responsibility of preserving it for generations to come. Furthermore, we strive to ensure that our business is beneficial for both the destinations we operate in and the […]
Our planet is a precious resource and one of the most pressing issues it faces is the huge volume of plastic waste scarring land and seascapes. With the world’s population continuing to grow, plastic by-products of human consumption are potentially catastrophic for eco-systems everywhere. To help combat this, EXO Travel, under the guidance of EXO […]
The use of captive elephants in tourist attractions too often involves unnecessary suffering and cruelty. EXO Travel has decided to review all the elephant camps we have been working with and only recommend those respecting the welfare of pachyderms as well as of their caretakers, the mahouts. The wellbeing of Asia’s most beloved creatures is […]
Our dedicated Purpose team helps ensure that our values and our purpose are a focal point in everything we do.
Born in France, Alexandra first stepped foot in Asia in 2011 and soon fell in love with the region. Alexandra has professional expertise with social enterprises and non profit organisations working towards local development. Her deep passion for sustainability brought her to join EXO Hanoi, first as Vietnam's sustainability coordinator before rising up to her current position as EXO's lead in sustainability in 2018.
Joy brings two decades of human resource management experience to her role as Director of People and Culture. Her passion for team culture and empowering people fuels her efforts to make EXO a great place to work.
Joy studied Travel Industry Management and spent the first part of her career working for hotel and airline businesses. Through this experience, Joy honed her skills for human resources and developed a deep appreciation for positive corporate cultures. As Director of People and Culture, she proudly champions the ‘ONE EXO’ spirit, working alongside in-destination leadership to create an amazing, sustainable working environment.
Jiraphat Briand brings an impressive science-based background to her role as Sustainability Leader. After obtaining her MBA in Enterprise Management, Jiraphat worked in the ecology and energy sectors, focusing on internal audits, compliance, and data analysis. Since joining EXO in 2023, Jiraphat has leaned on that experience to track EXO’s sustainability efforts and assess data in order to formulate recommendations for improvement. Her work is fueled by a personal commitment to driving positive change and a passion for sustainable practices, which helps strengthen the collective mission of the Purpose Team.
Mayura Buranawattanachok is our Systems Specialist, providing valuable support for our teams across EXO’s internal platforms and networks. Mayura first joined EXO upon graduating university in 2011 but left to study and travel in the US. She returned in 2014 as Regional System Specialist, championing EXO’s internal Intranet and laying the foundation for her current role.
Outside of work, Mayura loves to travel. She has visited more than fifteen countries and climbed Mt Fuji and Kota Kinabalu. Next on her list, Everest Base Camp! She attributes much of her drive and positivity to her experience working with EXO and the One EXO spirit.
As EXO Foundation Leader, Charlotte Piffard is tasked with monitoring our support of existing projects, forging relationships with new projects and driving awareness of our sustainable and responsible experiences. Her connections to Asia run deep, having her formative years in the region then returning to commence her professional tourism career with product and managerial roles in Nepal, Cambodia and Thailand.
A mother of two kids, a certified yoga teacher and a fierce rugby player, Charlotte brings passion and dedication to all that she does.