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A path paved by intent and purpose
For more than 30 years, EXO’s path has been paved with purpose, guided by the belief that travel, when done right, is a powerful force for good. This path has guided our sustainability journey, with many significant milestones over the years. Starting with the inception of EXO Foundation in 2011, we went on to become the first Travelife DMC in Asia in 2015 and achieved this recognition in nearly all our destinations by 2019.
When the pandemic hit, we were reminded of the fragility of nature, communities and the world. It was clear to us that we needed to take the next big step in our journey and formalise our commitment as a purpose-led business. After an intense 3-year process that dug into the inner workings of our organisation, EXO achieved our proudest milestone to date: becoming a Certified B Corporation.
What is B Corp
A Certified B Corporation, or B Corp, is a for-profit company that meets high standards of social and environmental performance, transparency, and accountability. This certification is attained through an incredibly stringent evaluation process, conducted by the globally-recognised nonprofit B Lab. Companies become certified when they pass a minimum threshold of 80 points in their assessment. Points are awarded based on their performance in 5 key areas.
Assessment Categories
Workers
Workers evaluates a company’s contributions to its employees’ financial security, health & safety, wellness, career development, and engagement & satisfaction. In addition, this category recognises business models designed to benefit workers.
Assessment Categories
Community
Community evaluates a company’s engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity & inclusion, economic impact, civic engagement, charitable giving, and supply chain management.
Assessment Categories
Environment
Environment evaluates a company’s overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company’s operations and, when applicable, its supply chain and distribution channels.
Assessment Categories
Customers
Customers evaluates a company’s stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem and services that improve the social impact of other businesses or organisations.
Assessment Categories
Governance
Governance evaluates a company's overall mission, engagement around its social/environmental impact, ethics, and transparency. It also assesses the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure or corporate governing documents.
Our B Impact Assessment Score
- 80.8 Overall B Impact Score
- 80 Qualifies for B Corp Certification
- 50.9 Median Score for Ordinary Businesses
Our roadmap is clear
Although a score of 80.8 is at the lower end of the Certification threshold, it is nevertheless an accomplishment that we are incredibly proud of. Being a B Corp is embarking on a journey of continuous improvement. With the framework of B Corp in place, we have a clear roadmap for that journey as we strive to become an even more positive influence in our destinations, the environment and all of our stakeholders.
The path ahead
B Corp certification doesn‘t mark our arrival at a destination, but our embarkation of a new journey. From the transparency with which we report on our performance to the way we treat our employees and the environment, we are resolutely committed to improving in every possible way, each and every day.
What B Corp Means to us
Our commitment to sustainability found new meaning in our journey to B Corp Certification. This Certification resonates on a level that is deeply felt among the EXO family, a testament to our purpose that is best captured through the words of our leadership.
Being the change we want to see
Sustainability is more than just a buzzword for us; it's at the centre of everything we do. From reducing our carbon footprint and those of our clients, to supporting more than 200 non-profits across our destinations, we ensure that travel is as responsible as possible.
Learn about it