A guide to Japan’s ryokans

A guide to Japan’s ryokans

Tips and insight for enjoying a stay in Japan's traditional inns

For those seeking an authentic immersion into Japanese culture, staying at a ryokan – Japan’s traditional inn -offers a genuine glimpse into the country’s rich heritage. 

Found across Japan, particularly in rural settings, ryokans are known for their tatami-matted rooms, meticulously crafted cuisine, communal baths and impeccable hospitality.

Guests are welcomed with omotenashi, Japan’s signature warmth and care, while embracing local customs in peaceful settings, often surrounded by nature or historical architecture.

By observing the customs and etiquette of a ryokan, visitors can enjoy a tranquil retreat while immersing themselves in authentic local practices. Unlike conventional hotels, understanding these unique traditions enriches the entire experience.

Explore further to discover the essence of ryokans and what makes them so captivating.

What to expect

The layout and facilities of a ryokan may vary, but here are some common elements to expect:

  • Tatami rooms: Guest rooms are traditionally designed with tatami mat flooring, low wooden tables and futon beds that are rolled out by staff in the evening. Sliding shoji doors separate the sleeping area from the bathroom and there is often a small sitting area overlooking a garden or courtyard.
  • Onsen baths: Many ryokans have an onsen—a natural hot spring bath—or communal bathing area. These baths are either gender-segregated or, occasionally, private. Be sure to follow proper onsen etiquette, explained in more detail below. 
  • Kaiseki cuisine: Ryokans often serve kaiseki meals—an elaborate, multi-course dinner that showcases local, seasonal ingredients. It’s important to note that the menu is pre-set based on available ingredients and diners’ preferences or dietary restrictions are not generally accommodated for. The meal is typically served in-room or in a communal dining space.   



Etiquette and traditions 

Experiencing a ryokan is not just about accommodation; it’s also about embracing customs and traditions. Here are some important points of etiquette to keep in mind:

  • Keep quiet: The atmosphere at ryokans is intended to be relaxing and peaceful. Guests are expected to keep their voices low at all times and refrain from using phones in public spaces. 
  • Dress Code: Ryokans often provide guests with a yukata (a kimono-style robe) to wear during the stay. It’s appropriate to wear the yukata around the ryokan, including during meals and to the onsen. When wearing it, fold left side over right-  reversing this is associated with funeral attire.
  • Shoes off: Take off shoes when entering the ryokan and wear the provided slippers around the property.  The slippers should be removed before stepping on tatami mats, in the room or dining room, and a separate pair of slippers are provided for use exclusively within the bathroom.
  • Onsen etiquette: Soaking in the onsen is a highlight of the ryokan experience. Bathing etiquette requires washing thoroughly before entering and it is common to bathe naked, with hair covered to prevent it from touching the onsen’s water. Use a quiet speaking voice or stay silent and avoid taking photos. Tattoos are traditionally not allowed at onsens- it is advised to check the specific rules, generally posted near the onsen entrance, beforehand to confirm. 

Planning a ryokan stay

When planning a Japan journey,  it’s important to keep in mind that availability at ryokans can vary significantly and flexibility is required. Some properties book out well in advance, while others have shorter booking windows.

Additionally, certain ryokans may not accept children or accommodate strict dietary requests. It is essential to provide detailed traveller preferences to EXO ahead of time, so that we can offer tailored advice and help arrange the most suitable ryokan experience. 

For luxury travellers, it’s key to remember that even high-end ryokans reflect traditional Japanese luxury, which emphasises understated hospitality and serene atmospheres. While the service is authentic, much of the experience follows set routines and customs. Guests should be prepared to embrace the flow and respect the unique cultural practices during their stay.

EXO Travel is a premium Destination Management Company (DMC) providing bespoke travel solutions across a growing portfolio of global destinations. Our services range from one-off tours for individual travellers to memorable incentive trips for groups of hundreds or thousands.

Established in 1993, we’ve harnessed in-depth local knowledge and a widely-recognized penchant for authentic, groundbreaking touring to become a leading DMC for the premium travel market.  As a Certified B Corporation, EXO is also demonstrably committed to sustainability and using travel as a force for good.

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