This month, we’re proud to launch two new experiences: “Chào Vietnam,” an evening of folk music and cuisine in Ho Chi Minh City, and “Kim Long Unveiled,” a sustainable cycling tour through Hue’s villages.
In travel news, 12 new European countries now enjoy visa exemptions. Additionally, all Vietnam Airlines Group domestic flights at Tan Son Nhat Airport now use Terminal 3.
As a general reminder, please note EXO Vietnam’s ‘CARE’ contact details for any urgent issues in the link. We also had a successful Central Vietnam FAMIL trip and continued our commitment to sustainability.
Key Takeaways:
Products:
- Ho Chi Minh City “Chào Vietnam: A Cultural Symphony” offers a unique evening of folk music..
- Hue, “Kim Long Unveiled” a ‘travel for good’ cycling tour that takes in peaceful villages, hidden temples, and traditional garden houses.
Destination News:
- Vietnam’s new visa exemption policy is now in effect for 12 European countries,
- All domestic flights for Vietnam Airlines Group (Vietnam Airlines, Pacific Airlines, and VASCO) now check in at Terminal 3 at Tan Son Nhat International Airport.
- Important details regarding urgent in-country issues and EXO Vietnam’s ‘CARE’ contact details, including the 24/7 hotline and emergency email. There are no changes to these contact number/email and this is a general reminder
- Central Vietnam Summer FAMIL for the team
- Sustainability update
Product updates
Chào Vietnam:
A Cultural Symphony
Evening Tour
- Dive into Vietnamese folk music through unique instruments.
- Enjoy a sonic and visual journey across Vietnam’s regions.
- Savor regional dishes paired with each performance.
Kim Long Unveiled:
Cycling Through Heritage
and Hidden Gems
Half Day
Escape the bustle of modern Vietnam and delve into the tranquility of Kim Long village by pedal power. This area offers a unique blend of cultural exploration, from quaint garden houses to a hidden temple and is perfect for the culturally curious.
- Enjoy a leisurely cycle through local villages.
- See a hidden temple.
- Experience genuine Vietnamese hospitality in a traditional garden house.
Destination News
Important Notice: please take note of EXO Vietnam’s ‘CARE’ Contact Details for Urgent / Emergency Issues. This includes applicable email and phone contacts, and guidance on when to use each for urgent or emergency operational situations, inc information for Spanish speaking countries Full details in this link here.
Twelve European countries including Benelux now added to Visa Exemption List: A new resolution grants visa exemptions to citizens of 12 European countries (Belgium, Bulgaria, Croatia, Czech Republic, Hungary, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, and Switzerland).
Pacific Airlines (PA), and VASCO (OV) Move to Terminal 3 at Tan Son Nhat International Airport – From August 19, 2025, all domestic flights for Vietnam Airlines Group—including Vietnam Airlines (VN), Pacific Airlines (PA), and VASCO (OV)— now check in at Terminal T3 at Tan Son Nhat International Airport. This move includes flights to Con Dao (VCS), Ca Mau (CAH), and Rach Gia (VKG). Previously, these flights operated from Terminal T1.
Please note that other carriers Vietjet, Bamboo Airways, and Vietravel Airlines will continue to operate all domestic flights from Terminal T1.
Vietnam Undergoes Landmark Administrative Overhaul: As of July 1, 2025, Vietnam has implemented a sweeping administrative reform hailed as a “once-in-a-century” restructuring. The historic changes have redrawn the nation’s map, consolidating the number of provinces and centrally-governed cities from 63 down to just 34.
One of the most significant changes at the local level is changes to addresses as provinces, suburbs and ‘ward’s’ are either changed or eliminated. Although these changes have yet to be updated fully on google maps, Ho Chi Minh City district system iconic “District 1” and “District 3,” no longer exist in official administrative terms—though their cultural and historical identities remain strong. Hanoi and Hoi An have seen less change that visitors will notice.
The restructuring aims to streamline governance, improve administrative efficiency, and modernize Vietnam’s political geography.
Central Vietnam FAM: In the first week of July, a solid group of 13 from Ho Chi Minh City, Hanoi, and Da Nang from TC’s, operations and product teams gathered in Central Vietnam for an insightful five-day, four-night familiarization trip. This was a valuable opportunity to not only bond as a team but also to gain firsthand knowledge of the central region’s diverse offerings.
The FAM journey was designed to showcase the rich variety of authentic experiences in the central region… From cycling through the peaceful rural life of Hue and cruising along the Tam Giang lagoon on a cloudy day, to a full-day trek in Bach Ma National Park and a vibrant cocktail experience in Hoi An, every activity was a fresh and interesting perspective on what Central Vietnam has to offer. The team inspected over 30 hotels and nearly 10 unique experiences, meeting with multiple suppliers to exchange knowledge and strengthen EXO’s core values on sustainability and EXO’s valued agents.
EXO Foundation sponsorship for An Farm – an EXO Vietnam supplier
The EXO Foundation sponsored 12 workshops from March to August 2025, designed to enhance business travel services and promote healthy herbs and herbal treatments at home.
Organized by An Farm, an EXO Vietnam supplier of organic farming and herbal experiences, these free workshops aimed to foster sustainable development.
- Total Workshops: 12
- Total Participants: Approximately 309
- In-Person: 273
- Online: 36
EXO Vietnam Team and Suppliers: 10% of total participants
The workshops significantly benefited participants and the community included in the EXO Vietnam team and our suppliers. An Farm fostered networking and provided valuable insights into herbal treatments, enhancing health and wellness awareness. By emphasizing natural products, they encouraged eco-friendly practices and promoted healthier lifestyles. Our suppliers and business partners learned to integrate herbal applications into their services, likely boosting their offerings and attracting more clients, thereby contributing to a sustainable future.
We sincerely thank the EXO Foundation and An Farm for these opportunities, which have made a lasting impact on our community and reinforced our commitment to health and knowledge.
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