To expand horizons and create lasting, positive impact through travel
We believe in the transformative power of travel and are passionate about creating experiences that drive positive change. Every day, we inspire each other to be our best across all teams and destinations. We maintain high standards in a collaborative, supportive environment, being respectful, responsible and joyful about travel's impact on clients, communities and the planet. We're curious, eager to learn and always striving to grow and set new industry standards.
We seek excellence
through high standards, a commitment to great outcomes, pride in our work and drive to exceed expectations.
We care deeply
about each other, our clients, our communities and our planet.
We inspire joy
through our journeys, knowledge, innovation and pioneering spirit
Purpose & Values
in action
We are B Corp
Being a Certified B Corporation signifies EXO’s dedication to sustainability and social responsibility, balancing profit with purpose. The rigorous certification process evaluated our impact in governance, workers, community, customers and the environment and set us on a path of continuous improvement.
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We are ethical
We are proudly guided by a common code of ethics which guide not only how we operate as a business, but how work with each other and our clients. EXO Travel is an ethical organisation that clients and the community can trust.
We are fun
EXO Travel fosters a vibrant, dynamic work culture where creativity and fun are at the heart of everything we do. From team-building adventures to a collaborative atmosphere, we encourage new ideas, celebrate successes and make every day exciting. Working with EXO involves being in a positive, high-energy environment.
We take action
EXO Travel takes a proactive approach to problem-solving, addressing challenges swiftly with both partners and guests to ensure seamless travel experiences. We focus on continuous communication and adaptable solutions. Additionally, we prioritize sustainable practices, actively supporting communities and the environment through responsible travel and local engagement initiatives.
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We empower
EXO Travel fosters a culture of growth and empowerment by providing employees with continuous learning opportunities, mentorship, and clear pathways for career advancement. With a focus on personal and professional development, EXO encourages its people to take ownership of their roles and supports their journey toward leadership positions.
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We are diverse
EXO Travel thrives on the diversity of its people, bringing together a team of passionate individuals from across the globe. With varied backgrounds, skills, and perspectives, we create a dynamic work environment that fosters creativity and innovation. This diversity drives our ability to deliver unique, tailored travel experiences.
EXO Foundation
EXO Foundation, the non-profit arm of EXO Travel, is dedicated to promoting sustainable tourism. It shapes EXO Travel’s sustainability practices by guiding responsible travel policies, supporting environmental conservation and fostering community development. Through impactful projects and partnerships surrounding two key pillars, nature protection and community empowerment, EXO Foundation ensures that tourism benefits local communities, protects natural and cultural heritage and inspires travellers to engage responsibly. EXO Foundation is a key driver in EXO Travel’s mission to create positive, lasting impacts across the region.
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Our pillars of sustainability
Nature protection
EXO Travel upholds nature protection as a core pillar of its sustainability mission, actively supporting reforestation, conservation and wildlife preservation projects. By partnering with local communities and environmental organisations, EXO ensures that its experiences not only minimise impact but also contribute positively to the ecosystems travellers explore.
Our pillars of sustainability
Community empowerment
In every destination we operate in, we are not only with the community, we’re a part of it. From the way we treat employees to the benefits we ensure reach locals in areas that guests visit, we are thoroughly committed to ensuring that our presence and our operations uplift local communities so that tourism is seen as a force for good.
Our pillars of sustainability
Climate action
We believe that climate change is an emergency and are doing what we can to minimise or mitigate the unavoidable carbon emissions from our operations. We help travellers do the same through our innovative Carbon Neutral Holidays initiative and by providing fun, alternative modes of transportation and naturally low or carbon neutral touring options that guests love.
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Our pillars of sustainability
Waste reduction
Waste reduction is a key focus of EXO Travel’s sustainability efforts, promoting responsible practices to minimise environmental impact. By encouraging refillable water bottles, reducing single-use plastics and partnering with eco-conscious suppliers, EXO Travel ensures that its operations and experiences contribute to cleaner, more sustainable destinations for future generations.
Carbon Neutral
At EXO, we aim to make travelling responsibly as simple and easy as possible. One of the many ways we do this through our Carbon Neutral Holidays initiative which allows guests to offset the carbon emissions from their travels for as little as $1.50 per day.
Travel for Good
Our 'Travel for Good' rating system measures the sustainability of each experience, helping travellers make responsible choices that benefit local communities and the planet, while ensuring a memorable journey.
Travel for GoodTravel for Good
Our 'Travel for Good' rating system measures the sustainability of each experience, helping travellers make responsible choices that benefit local communities and the planet, while ensuring a memorable journey.
Travel for Good
Amplifying Your Impact: The Key Impact Partners Explained
Align your business with community and environmental initiatives that make a tangible difference on the ground.
EXO Foundation’s Project Spotlights
Discover the projects currently at the forefront of EXO Foundation’s impact work and how you can make a difference.
EXO Travel: We are GSTC Certified
Learn more about our latest sustainability milestone and what this means for EXO and our partners.
2025 Sustainability Awards: Planet category winners making a difference
Honouring changemakers in environmental sustainability
Sustainable travel made simple: small choices, big impacts
Sustainability is no longer a niche concern—it’s a growing priority for travellers worldwide. While many want to minimise their footprint, they often rely on trusted travel advisors and tour operators to guide them toward more responsible travel choices.
How EXO Travel Vets Hotels & Suppliers to Ensure Positive Impacts
Ensuring that every element of an itinerary aligns with sustainability and ethical tourism practices is becoming increasingly important.
Travelling with Purpose: How Holidays Shape Destinations
The places travellers stay, the meals they enjoy and the experiences they choose all contribute to shaping a destination.
Meet our Purpose team
Our dedicated Purpose team helps ensure that our values and our purpose are a focal point in everything we do.
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Alexandra Michat
Chief Purpose OfficerEXO Travel Group
Jiraphat Briand
Sustainablity LeaderEXO Travel Group
Charlotte Piffard
EXO Foundation LeaderEXO Travel Group
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Bich Tram (Ellen) Quach
Learning and Systems Adoption LeaderEXO Purpose
Sustainable Policies & Guidelines Action:
Climate Action
Operating in Asia for 30+ years, we've seen climate change's impact. Committed to IPCC's carbon reduction goal for 2030, our Climate Action Plan assesses our footprint. With expert collaborations, like with NEXUS, we accurately gauge and reduce our carbon footprint across all operations. Learn more.
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Ethics
EXO Travel's Ethical Code governs its business conduct. It ensures decisions are ethical and vital for business health. The code fosters fair relationships with customers, competitors, staff, destinations, and suppliers. All employees, including management, are bound by it, influencing every decision. Each employee must adhere to the code.
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Child Protection
At EXO Travel, we prioritize child protection in Asia. Since 2016, we've been the first to achieve ChildSafe certification globally. We endorse the UN's Convention of Children’s RIGHTS, seeing children as individuals with unique rights. Beyond tourism, our goal is sustainable development in our regions. We strive to ensure safe environments for kids, especially where poverty challenges their rights.
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Responsible Travel
The EXO Responsible Travel Policy outlines EXO Travel’s commitment to ethical tourism, sustainability, and community empowerment. It emphasises fair labour practices, reducing environmental impact, responsible partnerships, and guest education. Key initiatives include carbon footprint reduction, wildlife protection, local community support, and promoting sustainable travel experiences.
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Sustainability Report
In our latest Sustainability Report, we share the concrete steps we've taken to make travel a force for good. We achieved B Corp certification, slashed carbon emissions, reduced plastic waste, and strengthened ethical tourism practices. We also invested in local communities, improved supplier sustainability, and enhanced employee well-being -turning commitment into measurable impact.
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Animal Protection
Reinforcing our commitment to responsible wildlife tourism, we’ve recently updated our Animal Protection Codes of Conduct. Partnering with Animondial, we assessed and refined every animal-related product we operate in order to meet the highest welfare standards. This ensures all experiences align with ethical principles, conservation efforts and industry best practices.
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Justice Equity Diversity
Our JEDI (Justice, Equity, Diversity, and Inclusion) policy provides a framework to create a workplace where every individual, regardless of identity, background, or circumstance, feels respected, valued, and empowered to contribute. This policy ensures that our daily practices uphold fairness, dignity, and opportunity for all, while strengthening our collective impact across the communities and destinations where we operate.
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Accolades & Certifications
