EXO Travel is proud to be the first tour operator to be ChildSafe Certified

The ChildSafe Movement is a global movement protecting children from all forms of abuse. It both implements and advocates for child protection policies and practices by giving the opportunity to everyone to take action.

At EXO Travel, we now have 310 guides and around 150 staff fully trained to provide a ChildSafe tourism experience for all travelers. Besides implementing a Child Safe Policy and Code of Conduct in our daily business, we also ensure that our services are not only child-friendly and protective, but also answering the needs of the community, parents and youth. Part of our commitment includes a ban of school visits and orphanages, following the campaign: ‘Children Are Not Tourist Attractions’.

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Laos Product & Destination Update: April 2024

Discovering Saudi Arabia: Tips for every time frame

Japan Etiquette: Tips every traveller should know

Korea in Fall: EXO’s travel tips

Saudi Arabia Product & Destination Update: March 2024

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People & Culture

Read about EXO's commitment to preserving cultural heritage and empowering people through travel

  • People & Culture

    Read about EXO's commitment to preserving cultural heritage and empowering people through travel

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    Japan Etiquette: Tips every traveller should know
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    Japan Etiquette: Tips every traveller should know

    The very essence that makes Japan so uniquely appealing—its deep-rooted customs and etiquette—also necessitates a level of mindfulness and respect from those who visit.Steeped in centuries of history, the country’s unique culture is endlessly fascinating but can be confusing to visitors. EXO encourages travellers to take time to understand and adhere to Japanese etiquette. It is not only a sign of respect but also is an integral part of experiencing the country and connecting with authentic Japanese culture.EXO Travel’s team is composed of local residents, guides and expats, all with a deep passion and understanding of Japanese culture. To help guests navigate this remarkable culture, EXO has prepared Responsible Travel Tips  including an overview of cultural norms. In this blog, we take a closer look at essential etiquette for travellers, highlighting areas where cultural norms are particularly pronounced. Japan travel tips When encountering a geisha or maiko, it's important to maintain a respectful distance and photography should always be approached with permission.   Partner with EXO Geisha etiquette: Respecting the artGeishas are artists and entertainers, embodying centuries of Japanese culture and tradition. And although there are ‘tourist’ performances, geishas remain an important part of the local cultural fabric. When encountering a geisha…

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    EXO’s Purpose Team expansion: Driving sustainability forward
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    EXO’s Purpose Team expansion: Driving sustainability forward

    The EXO Purpose team welcomed new members at the start of 2024, underscoring our commitment to being leaders in responsible, sustainable travel.The Purpose Team is a dynamic team working to further align EXO’s people and actions with our purpose. At the helm is EXO’s Chief Purpose Officer, Alexandra Michat, joined by Nhabhakhavhat (Joy) Kittithamavoot as Director of People and Culture, Jiriphat (Eidd) Briand as Sustainability Leader.  In the first months of 2024, we have welcomed Charlotte Piffard as EXO Foundation Leader and Mayura Buranawattanachok as Software Specialist to the core team. In addition, we have filled two new Director of People and Culture positions in Indonesia and Japan, as well as bolstering our HR team in Vietnam.  These new members bring fresh perspectives and innovative ideas and embody EXO’s shared vision for a sustainable future in the travel industry. With their support, the Purpose Team and EXO are poised to set new benchmarks in 2024 and beyond. Discover more 'This meaningful role aligns my passion for adventure, with my professional knowledge and my dedication to working for good'. EXO Foundation As EXO Foundation leader, Charlotte is tasked with monitoring our support of existing projects, forging relationships with new projects and driving awareness…

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    B Corp Month: Celebrating business as a force for good
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    B Corp Month: Celebrating business as a force for good

    B Corp Month is a global campaign to raise awareness about the unique ethos of B Corps. Throughout March, the B Corp community comes together to demonstrate the power of purpose-driven business. This year, the theme of B Corp Month is ‘This way forward’, focusing on growth and impact. The campaign is highlighting how B Corps continue to evolve and make a difference in their communities and beyond. The month underscores the collective effort of B Corps in leading the way toward better business practices and a more sustainable future. Globally, more than 8,000 B Corp Certified businesses will be partaking in B Corp Month. EXO Travel kicked off the month by joining other Thailand-based B Corps for a meeting to share knowledge and discuss growing the local B Corp community. ‘It was the first gathering of Thai-based B Corp companies, and there is a strong will to keep going in that direction, encouraging further participation, interdependence and the sharing of resources where necessary, including expertise and technologies’, explains Jiraphat Briand, EXO’s Sustainability Leader. EXO's path to B Corp B Corp Month B Corporation (or ‘B Corp’) is a certification awarded to businesses that meet the highest standards of verified…

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    The B Corp difference: Understanding the meaning of certification
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    The B Corp difference: Understanding the meaning of certification

    At EXO, we have always challenged ourselves to not only excel in our work but also in our positive impact on our people, communities and the environment. To further engage our company and employees on the path to being a more sustainable, socially responsible business we have sought out relevant training paths and certifications. Through these tools, EXO has made great strides on our sustainability journey. B Corporation is one such certification. In comparison to certifications which address specific issues or sectors, B Corp stands out for its holistic and comprehensive approach to sustainable business. As well, it requires a change of the company’s legal structure to guarantee their mission is protected by taking into account purpose in addition to generating value for stakeholders. The certification is issued by a nonprofit organisation that aims to transform the global economy to benefit all people, communities, and the planet. EXO's B Corp Journey 'By pursuing B Corp certification, EXO aimed for a transformative change: uniting shareholders and employees and having them aligned with Purpose' Partner with EXO Going Beyond One of the key distinguishing features of the B Corp certification is its applicability across all sectors. From manufacturing and technology to services…

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    Cambodia’s Giant Puppet Parade: A creative community event
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    Cambodia’s Giant Puppet Parade: A creative community event

    The Giant Puppet Street Parade is a celebration of creativity and community. The annual event aims to encourage Cambodia’s youth to use their imagination and creative talents to enrich their lives.This year’s event was held on 24 February with the theme of dinosaurs.  Nine giant dinosaurs were paraded through the streets of Siem Reap by children and youth while more than 10,000 spectators cheered them on.  Music, performances and other creative activities added to the festive atmosphere.One of these giant puppets was supported by EXO, in combination with CAMDMC, a collective of DMCs working to support local, ethical events. The group contributed $2500 to provide the materials needed for the youth to build a giant Dilophosaurus dinosaur puppet.Marcel van der Zwaag, EXO Cambodia GM, explains, ‘It was amazing to see the community coming together for this event. Thousands of people were on the streets and seeing the dinosaurs with artists and musicians bringing the parade to life'. 'We love supporting such initiatives that drive and promote creativity for the local communities', he continues, 'and offer a completely different experience for all travellers that are fortunate enough to witness and participate’. EXO Foundation 'EXO loves supporting such initiatives that drive and promote creativity…

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    Travel with purpose: EXO’s Travel for Good system
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    Travel with purpose: EXO’s Travel for Good system

    At EXO, we believe sustainability is not just a trend but a necessity. And with more than 150,000 people travelling with EXO in any given year, we are uniquely positioned to make a big difference.For this reason, we continuously seek innovative ways to make travel more sustainable and to inspire our guests and the travel industry to follow suit. One such initiative is Travel for Good, EXO’s systematic framework used to evaluate the sustainability of our travel experiences and promote those that are most impactful.‘We looked at ways to motivate our team to become champions of sustainability and how we can get them to play a key role in influencing consumer behaviour’, explains Ruben Dersken, EXO’s Director of Product.‘One impactful solution we discovered was engaging travel consultants to look closely at what we are selling and to start selling more positive experiences, hotels and transportation’.   This was the genesis of Travel for Good, the cornerstone of EXO’s transformative approach to travel.   Travel for Good 'Filtering the collection of Travel for Good products makes it easy for our travel consultants and partners to identify and compare their options and make better informed choices'. Driven by purpose How does it work?Travel for Good…

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    What is a B Corporation & why are they important?
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    What is a B Corporation & why are they important?

    In November 2023, EXO Travel became a Certified B Corporation, an accomplishment that we are incredibly proud of. But what exactly is a B Corporation, and why is achieving and maintaining this certification both a significant accomplishment and an ongoing challenge?At its core, a B Corporation (or ‘B Corp’) is a certification awarded to businesses that meet the highest standards of verified social and environmental performance, public transparency and legal accountability to balance profit and purpose. The B Corp certification is administered by B Lab, a nonprofit organisation that serves a global movement of people using business as a force for good.The ‘B’ in B Corp stands for ‘Benefit for All’. This certification signifies that a company is not just in it for the financial gains but is also deeply committed to making a positive impact on all stakeholders, including workers, communities, customers and the environment. Discover EXO's purpose EXO's B Corp journey How does a company become a Certified B Corp?The journey to becoming a Certified B Corp is rigorous, involving an in-depth assessment of the company’s impact. This comprehensive evaluation measures a company’s performance across five key areas: governance, workers, community, environment and customers.To qualify for certification, a company must…

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    EXO Foundation: A new coconut fibre road for Con Ho island
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    EXO Foundation: A new coconut fibre road for Con Ho island

    At EXO, we have always believed in travel as a force for good. This recently came to life through a meaningful project on Con Ho, a small island in the Mekong Delta.Home to only fifteen families, life on Con Ho is refreshingly simple: the residents get around on foot or by bicycle, the usual buzz of motorbikes is noticeably absent. There is no electricity, so the people rely on solar power and battery back-up. Despite the scarce resources, the people are incredibly welcoming. EXO has worked with the community to develop immersive visits, giving our guests a rare opportunity to experience rural Vietnamese life while also providing a much-needed additional income stream to the community.However this simple life comes with challenges. The island’s main road, which connects the village to the port, becomes impassable in the rainy season due to thick mud.  This hampers daily life, as the road is used by children to go to school, adults to go to the market and to access services such as medical care. Understanding the importance of this one-kilometre-long road, the EXO Foundation donated a cover made of durable coconut fibre. This sustainable solution is expected to last 5-10 years, promising a…

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    Spotlight on: Share the Wonder
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    Spotlight on: Share the Wonder

    EXO Foundation is a non-profit organisation actively supporting a wide range of grassroots programmes and sustainability initiatives.  In this blog, we spotlight one of our projects: Share the Wonder.Share the Wonder is founded on the belief that travel can be a positive force in youth development.The non-profit organisation arranges fun, educational day trips for underprivileged children in Southeast Asia. Their mission is to give these children a memorable day out and time away from their daily routine, using travel to shape young people’s lives in a meaningful way.Each trip is carefully designed to foster a greater sense of community and respect for the environment, as well as provide opportunities for participants to expand their horizons and be inspired by the people and places they visit. 'We are succeeding in creating the positive impacts we initially intended, and this would not have been possible without the EXO Foundation's support' To accomplish their goal, Share the Wonder partners with local NGOs, social enterprises and private-sector responsible travel organisations. Together they work to create a travel experience that not only benefits the participants but also has a positive ripple effect on the people and places visited.EXO Foundation, a non-profit organisation that receives funding and backing from EXO…

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    Empowering Communities: Winners from the 2023 Sustainability Awards
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    Empowering Communities: Winners from the 2023 Sustainability Awards

    EXO Foundation’s Sustainability Awards were held in September 2023. In this blog we introduce the honorees for the Empowering Communities category.Tourism has the potential to be a transformative force, not just for the travellers but also for the local population. Historically, mass tourism in Asia prioritised the visitor experiences over the needs and well-being of the local communities. This led to a form of tourism that, while lucrative, often overlooked the people it affected most directly.Thankfully, the culture of tourism is shifting and awareness is growing around the positive and negative impacts of travel. There has been, in recent years, a growing number of initiatives in Asia designed to enhance the traveller’s experience while also directly benefit local populations. By equipping residents with the skills, knowledge and resources needed, tourism can be a tool for socio-economic development. Such community-driven tourism ensures that the financial benefits trickle down to the grassroots level, providing locals with sustainable livelihoods. It also offers visitors a richer, more authentic experience, creating a win-win scenario. EXO Foundation Sustainability Awards is proud to support and promote organisations working to improve people’s lives through tourism. We are honoured to announce the following awards given for the category of ‘Empowering…

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