EXO Travel's success is the product of dedicated, enthusiastic individuals. We are fortunate to have over 850 team members worldwide that are united through a passion for travel and an insatiable desire to discover, create and develop both personally and professionally.
EXO Group, headquartered in Bangkok, was established in 2007 to ensure that each EXO destination is fully optimised, supported and operates at the highest standard. Allow us to introduce some key members of the EXO Group team:
Background - Olivier fell in love with Asia during his first trip to Thailand in 1988. Five years later he had an opportunity to come back while setting up a joint tourism venture with partners Eric Merlin and Denis Colonna in Vietnam. Beginning as 'Exotissimo,' the company became the first foreign-owned venture to be granted a tour operating license in Vietnam in 1993. He moved back to Asia in 2003 to manage EXO Vietnam before taking the helm as CEO from the head office in Bangkok in 2007.
Responsibilities - Oversees the planning and execution of all strategies related to EXO Travel.
EXO Passion - Leveraging his passion for people and communications, Olivier ensures seamless operations between offices across the world.
Education - Olivier studied Business Administration while attending Pieger Business School in France.
Years with EXO - 24
Background - Hamish has lived and worked in Asia since 1990, working as a tour leader before establishing his first travel business in Bangkok in 1995. He then spent several years starting and growing travel companies as well as leading, operating and creating ground-breaking tours covering every corner of Thailand, Indonesia and Indochina. In 2002, he joined EXO to launch Exotissimo Thailand and, in 2007, became Group Managing Director and partner in EXO Travel.
Responsibilities - Along with the CEO, Olivier, Hamish is responsible for setting and executing the overall business strategy and manages EXO sales offices and global business relationships.
EXO Passion - He is also the passionate founder and driving force behind EXO Adventure.
Education - Holds a BA (hons) from Brighton University
Years with EXO - 15
Background - George’s passion for travel in Asia took root after moving to Kuala Lumpur and then Borneo in 1996. After opening EXO Cambodia in 2000, he became the General Manager of EXO Laos, EXO Myanmar,and then, our biggest operation, EXO Vietnam where he remained from 2007 until 2014. He is now based in the Bangkok headquarters as the COO.
Responsibilities - As COO, George is responsible for operations, product development, and information systems.
EXO Passion - He passionately ensures EXO customer care always exceeds expectations.
Education - Holds a Bachelor of Business Administration from the University of Economics, Vienna.
Years with EXO - 17
Background - Frank has had a passion for travel in Asia since the 1990s when he began travelling to the region frequently for work with TUI Group, the world's largest tourism group. He moved to Asia after being offered a position as CFO at EXO Group at our headquarters in Bangkok.
Responsibilities - As CFO, Frank is responsible for setting and executing the overal financial strategy for the group.
EXO Passion - With a passion for numbers and precision, Frank ensures all of EXO Travel finances are meticulously managed.
Education - Holds an MBA from the University of Bielefeld.
Years with EXO - 5
Background - Ruben has lived in Asia for over 20 years. Having grown up in 12+ countries across Europe, Africa and Asia he has a passion for travel and has spent the majority of his career working for leading DMCs in management, marketing, operations and finance. Outside of the tourism industry, he has also worked in investment, e-commerce, consulting and development.
Responsibilities - Ruben is responsible for setting and executing the overall product, contracting and marketing strategies for EXO Travel Group.
EXO Passion - Driven by his passion for travel experiences, Ruben is constantly on the hunt for new and imaginative ways to experience Asia.
Education - Holds a BA in Pyschology & Anthropology from University College Utrecht, and a MBA from Vrije Universiteit, Amsterdam.
Years with EXO - 1
Background -Thierry's foray into Asia began while travelling extensively throughout Southeast Asia in 1993. Since then he has accrued more than 20 years of Systems and IT experience in the travel industry, before joining EXO in 2010 and eventually taking on the challenge of Director of Information & Systems.
Responsibilities -Thierry is responsible for the design, maintenence and future trajectory of all technological systems related to reservations, operations, accounting and EXO24, our proprietary in-house 'social media' and database system.
EXO Passion -Thierry feeds his passion for innovation by being the driving force behind EXO's technological leadership within the travel industry.
Education -Thierry holds a degree in Industrial Mechanics & Automated Systems from the University of Lyon.
Years with EXO - 7
Background - Brian took to the web in 1990, starting his first web design company in 1993 and building one of the first ecommerce websites in 1994. During the Dot Com boom years he headed digital production for BMPDDB, the global advertising company. Family connections brought him to Asia in 2005 where he worked across the region for a leading Online Marketing Company, before joining the EXO team in 2011.
Responsibilities - Brian is responsible for developing and managing web based services and tools.
EXO Passion - Brian also researches the application of new and developing technologies in our business.
Education - Brian studied Philosophy and Architecture at University of Dundee.
Years with EXO - 6
Background - Scott has lived in Southeast since 1999, when he co-founded what became one of the region’s most respected luxury travel companies. There, he designed and led adventures throughout the region and Nepal before selling out of the business in 2013 to try his hand at other pursuits. While working as a Team Building Consultant, he developed a keen interest in how people learn and grow which led him to his current role with EXO Travel.
Responsibilities - Scott is responsible for setting and executing the Human Resource strategy as well the people development programs across EXO Group.
Education - Holds a BA of Communications from Mount Royal University, Canada, and also graduated from the Asia Pacific Leadership Program, East-West Center, Hawaii.
Years with EXO - 1
Background - Florelle became enamoured with the region in 2010 and decided to take on the challenge of French Inbound Manager with EXO Travel in our Ho Chi Minh City, Vietnam office. She continued to explore Southeast Asia while also gaining valuable leadership experience with Inbound Sales. Leveraging her extensive knowledge of French markets and substantial regional expertise, her role naturally shifted to its current role as the Product Manager of our French market.
Responsibilities - Florelle is responsible for tailoring EXO tour products to meet the specifications French-speaking clients.
EXO Passion - With a passion for both exploration and advertising, Florelle ensures that all French Products are both exciting and bespoke.
Education - Florelle holds a degree from Burgundy School of Business with a focus in advertising and communications.
Years with EXO - 5
EXO has sales offices around the globe, offering support on a number of levels. From London, Paris, Barcelona and Frankfurt to New York, Melbourne and Rio de Janeiro- our dedicated teams are ready and waiting to assist with everything from training to sales support.
Growing up in a small town in Belgium, Greg first fell in love with travel and Asia while on a holiday cruise with his family. He pursued his curiosity for travel by graduating with a degree in tourism and working for over 20 years in the luxury cruise industry in Benelux. Speaking French, Dutch, German and English fluently and well seasoned with the Benelux market, Greg hopes to grow EXO’s presence in Belgium, The Netherlands and Luxembourg.
With a childhood spent between Southeast Asia and the UK, Nick has the deep knowledge of a true local. After university Nick moved to China to teach at Shanghai University, before returning to the UK to work for a top tour operator for ten years. Prior to joining EXO he was a product manager for the Far East, and is now our Sales Director for the UK, Ireland and Scandinavia.
Gaetan is a tireless traveller who grew up in France, studied in Mexico and fell in love with Asia. He started his adventure with EXO Travel as MICE supervisor in Barcelona and took over the position of Sales Manager. He opened the LATAM sales office in Brazil in 2013 and recently moved to Mexico to keep sharing his passion about Asia.
Albino's passion for the travel industry began at the early age of 16 while working for resorts in Italy. After working for an italian tour operator between 2009 and 2011, Albino moved to Malaysia toward the end of 2011. He joined EXO in 2015. Utilising his deep knowledge of emerging markets in the region, he strives to make EXO the best it can be.
Chris first visited Japan in 2002, where he remained for five years while travelling and working in the region. Since settling in Melbourne, he has been working with EXO to share his love of the Asia. He still returns to the region several times a year.
Chris began his career in the travel industry as a tour manager based in Asia. He then spent a period of time working with the Ritz-Carlton Hotel Company and various Starwood resorts where he further developed relationships with tour operators, agent networks and DMCs. His passion for Asia and his commitment to assist you is a huge asset for EXO.
Growing up in France, Jean Marie began his career in the hotel industry. He fell in love with Asia after a 6 month navy mission and, since then, has made nearly 90 trips to the region. Based in our sales office in Paris, Jean Marie has been with EXO since 2000, where he helps to drive sales in our French-speaking markets.
A native of Mauritius, Jeremie worked in Dubai for two years before moving to Asia. Years of working with other prominent DMCs within the region and around the world has provided Jeremie with extensive experience in both the MICE and Sales markets. Already calling Bangkok his 'home away from home', Jeremie brings a wealth of knowledge to the EXO team.
Born in Bangkok, Pantanida began her career in the travel industry in the early 2000's. After travelling around Southeast Asia for a period of time, she moved to Ho Chi Minh City to help start up the German department for EXO Travel. She has been based in Germany since 2008, where she looks after our German-speaking clients.
Vietnam was EXO's first destination, established in 1993 when the country was all but closed off to foreign travel companies. 24 years later, EXO Vietnam is the longest standing foreign tour operator in the country with offices in Hanoi, Ho Chi Minh City and Danang. Allow us to introduce some of the EXO Vietnam team:
Anton's professional travel and tourism experience spans destinations across Europe, North America, Central America, Africa and Asia while his areas of expertise range from business development and budgeting to operations, marketing, product development, sustainable tourism and more. Along with a masters in sustainable destination management and a deep love of exploring, he brings a tremendous amount of passion and experience to EXO Vietnam.
Lise has a background in project management and law. She began her foray in the travel industry after winning a tourism competition hosted by the French guide book, Guide de Routard. In addition to proven talent in travel product design and marketing, Lise brings substantial expertise to Vietnam's MICE and Events department as its manager.
Quyen was one of the pioneering travel professionals that helped put Vietnam on the tourism map. She has worked in roles related to travel sales in Vietnam for more than 20 years, and brings mountains of experience to EXO Vietnam. Through her role as Director of Sales she helps to inspire and motivate our sales team and exceed our sales targets.
With more than 14 years in the luxury boutique travel industry, Susu's range of experience covers everything from Sales and Branding to Product Development. Her current role as Product Manager for EXO Vietnam allows her to inspire the product development team with creativity and out-of-the-box thinking to keep our Vietnam product offerings at the forefront of what's possible with tourism in Vietnam.
EXO Thailand was opened in 2003 as our 5th destination. We currently have offices in Bangkok, Phuket and Chiang Mai serving all different corners of the Kingdom. Allow us to introduce some of the EXO Thailand team:
Jean Baptiste began his career in the tourism industry in 2003. After a time as Product Manager for EXO Thailand, he managed the opening of our Chiang Mai office before a stint handling the Southeast Asian activities of a Swiss-based tour operator in Europe. He then returned to EXO in January 2016 to take on the role of General Manager.
Having lived and worked in Thailand as a travel professional for more than a decade, Kim's knowledge of the country is extraordinary. While working in a variety of roles from operations and sales to product, he has not only explored every corner of Thailand, but also the travel industry as a whole.
Venus began her career in tourism in 2004 and joined the inbound department of EXO Travel in Bangkok in 2006. After moving to Dubai for some time, returned to EXO Thailand in 2015. Since then, Venus has taken on the role of Senior Inbound Manager, using her knowledge of Thailand and experience to smooth out our inbound client experiences.
Tim started out working in hotel services aboard a worldwide cruise line then, via work with an airline and corporate events company in the UK, ended up on an 18 month career break in Asia and never went back. With stints also working in Singapore, he returned to his favourite Asian city Bangkok, joining EXO as Events Manager Thailand in 2010.
Wannee brings a considerable amount of experience to EXO. Starting her career in the travel industry back in the early 90s, she has a passion for discovering new and exciting products to offer clients. She is also a great team leader and is crucial to creating a culture of excellence among our inbound sales team.
Fueled by her love of travel and photography, Pantipa began working in the travel industry back in 1998 while working for a French tour operator. After gaining valuable experience, she was joined EXO in 2006. With nearly two decades worth of experience in travel, mostly at EXO, she brings a great deal of experience to our company.
EXO Cambodia was opened in 2000 as our 3rd destination. We currently have offices in both Phnom Penh and Siem Reap. Allow us to introduce some of the EXO Cambodia team:
Meng has more than 20 years of experience working in the travel industry. After gaining invaluable experience with his own travel company, Meng became part of the EXO family in 2000, as well as becoming the Chairman of the Cambodian Association of Travel Agents (CATA) and Chairman of the regional travel body, ASEAN Tourism Association.
Pierre has more than 25 years of experience, mostly within the travel industry. He combines a strong management and finance background with a lifelong passion for travel in Cambodia and Asia on a whole. His direction, guidance and wisdom is of critical importance to the operations in Cambodia.
Samphoas began working in tourism shortly after graduation. Because of her fluency in English and French, during her 10 years of working in the industry she has been in charge of accounts from numerous nationalities. She joined EXO Cambodia in 2009 and became the Inbound Manager in early 2015.
Shortly after university, Vanda began working in the travel industry as a guide before eventually taking on an office position. Since 2009 he has worked his way through the ranks of EXO to become the Adventure and Operations manager overseeing all our fun and adventurous offerings in Cambodia.
Having joined EXO in 2005, Danine has been with us for more than a decade. In addition to her language skills, speaking local Khmer, English and French fluently, she has extensive knowledge of Cambodia's burgeoning MICE industry which she uses to great affect in guiding EXO Cambodia's MICE strategy and operations.
EXO Laos was opened in 2001 as our 4th destination. Our offices are located in Vientiane, Luang Prabang and Pakse. Allow us to introduce some of the EXO Laos team:
Hailing from Texas, Jason was first gripped by the travel industry more than a decade ago after being invited to work for a tour operator in northeastern Thailand. Before coming to EXO he worked for a number of tour operators and gained fluency in both Thai and Lao. Along with an enthusiasm for travel, Jason brings a ton of experience to EXO Laos as the General Manager.
Beginning in the hotel industry, Thongsy eventually shifted to the travel industry to suit his interest in local cultures and in sharing his wonderful country with others. Joining EXO in 2013 as a travel consultant, his prowess as someone able to get things done and work well with others was quickly recognised and he became Inbound Supervisor in 2015.
Rising through the ranks, Pouthasak started his career in the travel industry as a tour guide. Through his extensive local knowledge of Laos and his knack for operational efficiency, he rose through the ranks, eventually landing at EXO where his expertise about the area, local operational complexities and ability to work with people is served well as Branch Manager.
EXO Myanmar was opened in 1995 as our 2nd destination. We currently have offices in Yangon, Bagan, Mandalay and Inle. Allow us to introduce some of the EXO Myanmar team:
Su Su joined EXO as a joint venture partner back in 1995 while helping to establish EXO Myanmar as our second destination. Her leadership, guidance and entrepreneurial spirit has been crucial to the success of the company. Su Su also has upper-management roles in a number of other hospitality and tourism ventures, bringing experience and knowledge to EXO and significantly boosting Myanmar as a tourist destination.
Having travelled or worked in 55 countries across the world, Sandor brings a tremendous amount of travel experience to EXO Myanmar. He has served as a General Manager for Asian DMCs for nearly a decade while being based in Hanoi, Bali and Bangkok. After a stint working in Japan, he accepted the role of General Manager for EXO Myanmar.
Beginning as an avid traveller, Camille went on to earn a master's degree in Tourism and Development. Following three years as the Product Manager for EXO Laos, she moved to EXO Myanmar in search of new challenges while taking on the role of Inbound Manager, where her skills and savvy for great client experiences is used to great effect.
After working in the hotel industry for a period of time, Wah Wah went back to school for a degree in Tourism Management before working for a well-known travel company in Myanmar. This eventually led her to EXO. She's now responsible for inbound clients from the German market for EXO.
Nwe Nwe has been making travel arrangements for clients across the world for more than two decades. She brings an incredible amount of local knowledge, expertise and passion to EXO Myanmar as Inbound Sales Manager allowing the entire team to flourish. Our incredibly high rate of guest satisfaction is a credit to her unique abilities.
Celine began her career in the travel industry in 1991, working for 10 years in the leisure market and 10 years in the MICE market. She has extensive knowledge of the market in Southeast Asia and has been based in Myanmar for over six years where she serves as EXO Myanmar's Events Manager and oversees its MICE business.
EXO Indonesia was opened in 2009 as our 6th destination. We currently have offices in Bali, Yogyakarta and Lombok. Allow us to introduce some of the EXO Indonesia team:
Trisna's vision to have the best DMC in Indonesia led her to meet the founders of EXO in early 2009, who were then seeking a partner to expand operations into Indonesia with. Recognising the potential for growth and mutual benefits, Trisna merged her family travel business with EXO to give rise to EXO Indonesia. Since then she has worked tirelessly to achieve her vision.
Erik's introduction to the travel industry began in France back in 1991, then in Greece and the USA before moving to Jakarta, Indonesia in 1996. He joined EXO in 1999 as the general manager of Myanmar where he stayed until 2003. He then moved back to France to replace the current CEO's job as Director of Sales at EXO Paris before opening EXO Indonesia and assuming his current role as General Manager there.
After a period of extensive travel, Solenne began working in Shanghai and Hong Kong before joining EXO in Laos in 2012 as the Inbound MICE Sales Manager where she served for three years while gaining valuable experience and knowledge of the industry. She then joined EXO Indonesia in her current role as Co-Inbound Manager.
After becoming entranced by Asia during a trip there in 2001, Christian studied Southeast Asian Studies before receiving a master's degree and then joining EXO Vietnam in 2010 as the German Department Manager. His experience with community-based ecotourism helped to bring Indonesia into focus after becoming the Product Manager for EXO Indonesia in 2013.
Lukman's introduction to the travel industry began as a flight attendant for Garuda Indonesia in 2003. He then shifted his career by becoming a travel consultant with EXO Indonesia in 2011. Working his way through the ranks there, he eventually landed his current job as English Inbound Supervisor.
French born, Indonesia raised, Melinda has lived a life split between both cultures. WIth a bachelor's in Hotel and Tourism Management from Switzerland, her career in tourism was launched working as a hotelier there. After a period of time, she decided to move back to Indonesia where her career shifted to the travel industry. She joined EXO Indonesia's MICE team in 2011.
EXO Japan was opened in 2011 as our 7th destination. We currently have offices in Tokyo and Kyoto. Allow us to introduce some of the EXO Japan team:
Mark first travelled to Japan as a student while attending Kansai Gaidai University. Fueled by his deep appreciation of the county's culture, he began working with a Japanese DMC based in Los Angeles, CA. Since then he has held numerous senior roles in a broad range of travel trade companies. His wide ranging expertise and extensive network make him uniquely well-suited for the role of GM for EXO Japan.
After receiving a degree in archeology, Barbara left her home country of Italy to work in the airline industry. After travelling through a number of countries for work, she ended up in Japan where her career transitioned to working in the travel industry. This led her to her current role where she helps others to discover Japan's spellbounding beauty.
Passionate about Japan since youth, Aurelie moved from the south of France to Tokyo in 2010. She quickly fell in love with Japan and joined EXO shortly after. Having spent several years proving her value in the company, she was put in charge of EXO Japan's Luxury team in 2016. This position leverages her expertise and knowledge of Japan to give high-end clients the best possible experiences.
Kapila began as a hotelier, spending two years working in Singapore and five years in Maldives as a Guest Relations Executive and Operations Officer. After gaining substantial experience, he joined the EXO family as an Operations Officer in 2015. Here he uses his enthusiasm and ability to excel in difficult situations as the Team Leader for European markets.
EXO China was launched in 2012 as our 8th destination. We currently have offices in Beijing and Guangdong. Allow us to introduce some of the EXO China team:
A travel industry veteran since 1995, Olivier began his career in Ground Handling for General Aviation in France. He relocated to Asia in 2001 and gained wide experience working for several DMC's throughout the region. He joined EXO in 2008 as the General Manager for EXO Cambodia. In March 2012, Olivier moved to Beijing and led the opening of EXO China.
Susan spent 10 years working for a leading appliance corporation in China, gaining valuable experience in IT, HR, accounting and management before moving to the tourism industry in 2008. After four years working with a DMC, Susan joined EXO China in 2012 as General Manager, bringing a wealth of experience and excellent buisness relations with key industry figures throughout the country.
Marisol studied in Spain and, in addition to Mandarin, speaks fluent English and Spanish. She joined EXO four years ago and has, since then, used her excellent communication skills and extensive knowledge of destinations to show clients the best of China.
After obtaining a master's degree in corporate banking and engineering, Kevin worked in the financial sector in France before moving back to his hometown of Beijing to be closer to family. Joining EXO in 2013, Kevin combines technical expertise and adept skills in logistics with a passion for showing visitors the best of China.
Sara Liu became a travel consultant with EXO China in 2014. Before that, she was an English tutoring teacher in a private agency. Her communication skills contribute greatly to the cooperation and coordination of the team. She is now in charge of the UK market in China.
Veronique has a love of travelling and language. After studying French for four years in university and working in an international hospital as a translator, she became a French travel consultant with EXO Travel in 2015. She uses her upbeat personality and passion for sharing the beauty of China to consistently put a smile on client's faces.
EXO Malaysia was opened in 2015 as our 9th destination. We currently have offices in Kuala Lumpur and Kota Kinabalu. Allow us to introduce some of the EXO Malaysia team:
Having lived in Malaysia for more than twenty years, Gennaro has travelled to nearly every corner of the country. Along with his profound knowledge of Malaysia, Gennaro also has mountains of experience in the travel industry, having started his own travel company in 2002. In 2015 his company joined with EXO to give rise to EXO Malaysia, which he currently heads.
Aina began working in the tourism industry in 1989, working at a hotel in Kuala Lumpur. She eventually landed in the Events Department there, where she gained tons of experience in the field. In 1998 she moved to Kota Kinabalu and began working at a DMC doing events management in Kuala Lumpur and Indonesia. She joined EXO in 2016.
Born in a longhouse in Sarawak, Rosa's heritage is proudly connected to Malaysia and sharing with others is a big passion of hers. She first began working in the travel industry in 2005 while working with a tour agency. After a stint working on a cruise boat, she joined what would later become EXO Malaysia in 2011.
EXO Singapore was officially opened in 2017 as our 10th destination. Currently open for MICE travel, we plan to open Singapore to independent travellers later in the year. Allow us to introduce some of the EXO Singapore team:
From an early age, Mauro knew he wanted to work in the travel industry. Having visited more than 50 countries for business and leisure, he has over 20 years of experience working in a range of roles including 9 years of experience as a GM in both Malaysia and Singapore before joining us in 2017.
After an initial stint as an assistant tour officer in a travel company, Lina has been involved with the travel industry for more than 22 years. She utilises her extensive knowledge and passion to create unique and memorable experiences for guests and helps others in EXO to do the same.
Over the past 21 years, Angela has worked in different industries and acquired important soft skills that helps her in her daily duties as Office Manager of the EXO team. As a people-oriented person, Angela helps to bridge the communication gap between the management and employees. Her belief in building trust through effective communication helps to foster strong relationships with internal and external stakeholders.
Kimmo has been in the travel industry for almost 30 years. He first worked with a Scandinavian tour operator for a period of 11 years which brought him to 16 different countries. In early 2000, Kimmo joined a Middle Eastern airline and worked for the airline's DMC unit. This journey brought him to Singapore in 2005 to organize a Far East regional level events for the airline. He has returned since, joining EXO Singapore as an Events Manager in 2017.