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EXO Travel
NEW TRAVEL ENQUIRY

SPANISH SPEAKING TRAVEL CONSULTANT

Indonesia

careers

about the role

Location: Indonesia

Inbound Department is looking for Spanish-speaking Travel Consultant to help handle our expanding business.
Spanish-speaking Travel consultant will be in daily contact with our clients and sales offices, processing bookings, answering questions and creating travel itineraries.

role and responsibilities

Responsibilities

  • Correspond with overseas travel agents and partners of the company and provide them accurate, up-to-date and correct travel information
  • Advise, create outlines and Travel itineraries for Tour operators/ Travel agents
  • Make quotations/proposals and reconfirm bookings with/for overseas agents with TourPlan and ensure all services you entered are always updated in the system
  • Make reservations with local suppliers and hotels.
  • Understand about the existing and new products being offered by the company to be better able to fit the client requirements
  • Work with the Operations team to deliver optimal service to clients on the ground
  • Issue invoices in due time and assist accounting department with regard to payment
  • Ensure all sales are reported in TourPlan software for your sales report
  • Ensure EXO standards and Inbound processes are followed
  • Look to improve handling time and productivity by making suggestions on how to simplify or speed up work processes
  • Strive to achieve a high ratio of conversions versus enquiries

Qualifications

  • Indonesian nationality
  • Candidate must possess at least a certain level of Spanish Language, Hospitality/Tourism or equivalent.
  • Preferably having experiences in tourism and/or same position.
  • Excellent communication skills of both verbal and written Spanish (English ability is a plus)
  • Ability to work under pressure in peak season periods within timeline.
  • Strong organizational skills and ability to prioritize tasks.
  • Fresh graduate in Linguistic Major (Spanish Major) are welcomed to apply.

Skills

  • Affinity with travel industry and knowledge of destination and surrounding countries
  • Ability to work under pressure in peak season periods within timeline
  • High degree of customer service with an eye for detail and presentation
  • Strong organizational skills, ability to work under pressure and to prioritize tasks
  • Good computer literacy (MS Office; Travel related software)
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