HR & Admin Manager

About this role

Our Vision, Mission and Purpose

EXO Travel is a premium Destination Management Company (DMC) providing bespoke travel solutions for tour operators and travel agencies across a growing portfolio of destinations. Since 1993, we have been crafting distinctive, authentic travel experiences that expand horizons and deliver lasting, positive impacts. We are a purpose-driving company and, if you are successful in your application, you will find that working at EXO is more than just a job. As a member of the EXO family, you will play an important part in our mission to expand horizons and create meaningful positive impacts in the destinations we operate in. Furthermore, we offer in-house training courses, exciting growth opportunities, great benefits and a supportive team culture.

Position Overview

The HR & Admin Manager (Egypt) will play a key role in our success. You will help us create a great workplace, run things smoothly, and build a strong team culture in Egypt.

We are looking for a motivated professional to lead our local HR and office tasks. You will set up HR processes that follow both EXO’s Group Standards and Egyptian labor laws. Your main job is to make sure our daily HR operations are efficient, support our staff, and follow all local legal requirements.

Responsibilities:

Hiring & Retention

-Define the future recruitments with the managers.

-Propose and set up the best strategy for recruiting the right candidate from recruitment channels: job board advertisement; LinkedIn; social media; and/or internal reference.

-Screen the CVs and appoint the potential candidates for interview. Follow the interview process up to the final interview and placement.

-Finalize the offer to the selected candidates including contract preparation in strict compliance with Egyptian Labor Law (specifying fixed or unlimited terms, probation periods, etc.).

-Ensure all labor related documents are filled, filed and submitted as needed, specifically managing Social Insurance forms and standard personnel files as required by the Egyptian Labor Office.

-Organize comfortable work conditions for new employees regarding the new email address, relevant access, as well as the EXO24 system.

Company Policies & Procedures

-Follow up the absenteeism, annual leave or any leave for each employee, ensuring compliance with statutory leave balances in Egypt (including sick leave, maternity leave, and official national holidays).

-Create employee manual on policies in consultation with GM and Group HR.

-Handle all benefits related queries and issues, including private medical insurance and government social insurance matters.

-Understand local market conditions and provide recommendations/input to annual salary and benefits planning process, taking into account local inflation and market trends in Egypt.

-Manage Performance appraisals of staff and ensure that targets are set properly and reviews happen as per timeline and as per norm.

-Update and follow up the administrative personal files for each employee & ensure that employee database is updated in accordance with HR procedures and local government inspection requirements.

Visa & Work permit

-Get visas and work permits for all foreign workers by working with Egyptian government offices (Ministry of Manpower, Passports & Immigration).

-Make sure the company follows Egypt's rules for foreign workers.

Work environment

-Support in creation of a comfortable and friendly work environment for staff.

-Ensure discipline of attendance and work ethics and help in taking disciplinary action as may be needed.

Office Administration

-Create a friendly, comfortable, and professional workplace.

-Manage the office support team (receptionist, messenger, and cleaners).

-Keep the office organized, manage supplies, and maintain good filing systems.

-Stay updated on Egyptian labor and immigration laws.

Training & Development

-Identify the needs, define the training objectives, find the right training agency and organize sessions, utilizing EXO360 learning platform and in consultation with Group HR. 

-Ensure new employee Orientation to EXO by briefing them on company policies and ensuring onboarding sessions with relevant people.

Reports

-Prepare HR monthly report and share with the GM/MD and Group HR.

-Realize, update and improve HR indicators (turnover, absenteeism, payroll, etc.) and report these figures.

Qualifications:

-Bachelor’s /Master’s degree in Management or HR or related field.

-Minimum 5 years of experience in a similar role.

-Experience of working in the country and understanding of labor law and immigration laws.

Skills:

-Fluency in English (written & verbal).

-Agile learner with ability to see long term impact.

-Attention to detail, with a logical approach.

-Excellent interpersonal skills.

EXO Travel is an equal opportunity employer. We do not discriminate against candidates or team members based on race, gender, disability, religion, nationality, age, sexual orientation or other personal characteristics. EXO Travel strictly abides by local labor laws and does not employ underage workers where prohibited by law.

As an equal opportunity employer, if you have a passion for travel, believe that travel can be a real force for good in the world, and have skills that can help us achieve our mission, we would love to hear from you : [email protected]