English Speaking Guide - Hanoi city

About this role

A Tour Guide will share him/ her passion during several walking tours every day to show tourists exactly what this city has to offer. Provide private tours to smaller groups of people when requested, providing plenty of new experiences and opportunities to get to know different personalities.

Responsibilities:

• Describe points of interest around the city to the travellers and answer any questions, which requires learning a comprehensive history of each check point
• Provide directions to visitors who would like to check out a specific area at a later date, and provide information related to lodging, food and other amenities
• Monitor the behavior of the group, especially when young children are in it, and ensure everyone remains in compliance with the rules
• Distribute materials to the group at the beginning of the tour
• Greet visitors as soon as they get on board the bus, and show people to their seats if necessary
• Be willing to put own spin on tour points, such as making jokes and providing insightful commentary
• Work with management to develop new tour routes based on sites visitors have expressed interest in
• Maintain a positive, friendly demeanor at all times

Qualifications:

• High school/ Bachelor’s Degree in Tourism or related field
• Internal tour guide licence
• Good command of English. Other language is a plus
• Flexible schedule to work on weekends
• Interest and/or experience in the travel industry
• Understanding of sustainability and responsible tourism is a plus.

Skills:

• Punctual
• Outgoing personality
• Great public speaking skills
• Communication, Confident
• Time management
• Be able to suggest improved ways of working to positively impact people’s life and the environment.