Database Officer

About this role

Position Overview:

This person works closely with the Tourplan users to ensure all system settings and database are all correct, well maintained and backed up at all times.

Responsibilities:

• Work closely with Tourplan Manager and General Manager and data entry staffs.
• Coordinate with reservations, operations and accounting department to ensure all settings are correct and information flows are working correctly.
• Supervise database maintenance with contracts from hotels, cars, restaurants and other suppliers in destination.
• Ensure that all system settings are set correctly through all parts of Tourplan including database, fastbook and accounting modules.
• Maintain data & Tourplan System to ensure all bugs or system problems are repaired quickly and effectively.
• Ensure system is stable and backed up at all times
• Control all new services are entered into the system in a timely and correct manner.
• Provide the Tourplan training to related staffs and assist them whenever requested.
• Meet deadlines and be able to make decisions and to prioritised tasks.

Qualifications:

• Bachelor’s degree in related field.
• Strong computing skills. Previous experience in using TOURPLAN software or similar is an advantage.
• Experience in software system management background would be an advantage.
• General knowledge about Travel Business and tourism in destination.
• Excellent spoken and written English
• Be precise, detailed and systematic.