EXO
Agent Hub

About this role

Overview

This position is responsible for ensuring the smooth and seamless execution of planned tours and itineraries, coordinating with guides, suppliers, and internal teams to deliver high-quality travel experiences.

Location: No. 268, 30/4 Street, Hoa Cuong Ward, Da Nang

How you'll make an impact

  • Coordinate reservations with suppliers and Inbound Teams to ensure smooth tour operations.
  • Brief tour guides and manage job orders, cash advances, and guide fee reports in the Tour Plan System and to Supervisor/Manager for the approval
  • Raise hot issues and propose solutions to the Supervisor/Manager.
  • Monitor and improve the performance of guides, vehicles, and suppliers to ensure service quality and support responsible tourism.
  • Accompany guides and clients to monitor service quality and maintain supplier relationships, attend staff training, team meetings.
  • Coordinate guide training, inspect new suppliers with the Product Team as scheduled.
  • Implement EXO Responsible Travel policy, Wildlife Code of Conduct, ChildSafe policy and Ethical code.

What You''ll Bring

  • Bachelor’s degree in Tourism or a related field.
  • Previous experience in a similar role.
  • Good written and spoken English; an additional language (German, Spanish, French, etc.) is a plus.
  • Knowledge of sustainable and responsible tourism is a plus.

What you’ll enjoy with us

    • 100% salary & Full social insurance coverage during probation, in compliance with applicable law.
    • Work in a friendly working environment and good team building activities
    • 18 days of annual leave and can be carried to the next year
    • Laptop provided
    • Priority pricing policies for family’s trips
    • Personal health insurance
    • Other benefits will be shared at the interview

If you’re ready to grow your skills and make an impact, this opportunity is for you.

Send your CV in English to [email protected]

We can’t wait to welcome you to EXO Travel family!


EXO Travel

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EXO Travel

Why work with EXO

Diverse & Talented

Our team is diverse and talented, with 1,100 employees representing 30+ nationalities and countless years of experience. We firmly believe diversity makes for a happier workplace and helps fuel our passion for travel that expands horizons.

Why work with EXO

Training & Growth

We believe in the power of our people and are committed to equipping them with the knowledge and skills they need to be their best. We nurture development through in-house training and provide pathways designed to encourage upward mobility.

Why work with EXO

Our people matter

To accomplish our mission of creating lasting positive impacts through travel, we start with our people. In addition to providing equitable compensation, we offer great benefits such as paid maternity leave, healthcare and opportunities to upskill.

Why work with EXO

One EXO

While our offices are separated by great distances, we use EXO tools and technology to stay connected, share knowledge and operate as one team together. We work positively towards creative solutions that amaze our customers and make us stronger.

Why working with EXO is Amazing

We have fun

While we take our jobs seriously, we believe that having fun is an important part of our jobs as travel professionals and that the fun we have is reflected in the quality of our trips and services. In all our destinations, our teams enjoy regular team building activities and outings.