If you reside in a country within the European Union, these terms are an agreement between you and EXO Travel. Under this agreement goods and/or services will be delivered via EXO Travel as an agent of EXO Travel Group or by EXO Travel Group, depending on the type of payment method used for the purchase of the goods and/or services. If you reside in any other country, then these terms are an agreement between you and EXO Travel Group and goods and/or services will be delivered by EXO Travel Group.
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(i) All cancellations must be made in writing and acknowledged by EXO Travel. A 10% handling fee will be charged for any cancellations made 30 days or more prior to your arrival unless there are any charges or prepayments due according to the policies of hotels, airlines, cruises and other contractors of EXO Travel.
(ii) Cancellation Policy
More than 30 days before departure: 10% of total tour price
Between 30 and 21 days before departure: 25% of total tour price
Between 20 and 8 days before departure: 50% of total tour price
Between 7 days and 48 hours before departure: 75% of total tour price
Less than 48 hours before departure: 100% of total tour price
Note: Depending on destination, airlines, hotels and cruise operator cancellation policies, the above cancellation policy is subject to change.
By visiting the Site, you agree that the laws of France, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and EXO Travel or its affiliates.
22nd Floor, Smooth Life Tower
44 North Sathorn Road, Silom
Bangrak, Bangkok 10500 THAILAND
9 Rue Du Quatre Septembre,
Paris 75002 FRANCE