{"id":43864,"date":"2025-03-24T04:40:50","date_gmt":"2025-03-23T21:40:50","guid":{"rendered":"https:\/\/www.exotravel.com\/blog\/en\/?p=43864"},"modified":"2025-03-24T11:21:38","modified_gmt":"2025-03-24T04:21:38","slug":"role-changes-exo-travel-japan","status":"publish","type":"post","link":"https:\/\/www.exotravel.com\/blog\/en\/role-changes-exo-travel-japan\/","title":{"rendered":"Rising to the occasion: Three Big Role changes at EXO Japan"},"content":{"rendered":"\t\t
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Over the past few months, we\u2019ve seen an incredible uptick in demand for travel to Japan, and we\u2019re excited to meet this enthusiasm head-on. To raise our service standards even higher, we\u2019re making a few organisational adjustments that will help us work smarter, collaborate more closely and continue crafting incredible journeys to Japan for our partners.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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To start, <\/span>Sara Mattioli<\/b>\u00a0has been<\/b> promoted<\/b>\u00a0to the position of Assistant General Manager for Japan<\/b>. Sara will look after our Operations, Reservations and Customer Care teams across both Leisure (independent travellers) and Group business, with a keen eye on finding new efficiencies and leveraging technology to enhance our capabilities. Her holistic view of EXO Japan will help us streamline processes and keep us poised for continued growth.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDiscover EXO Japan<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Meanwhile, as Inbound Director, <\/span>Nicolas Bentz will be shifting his focus on Groups, which includes our Adventure and MICE segments<\/b>. Group travel is on the rise, and Nicolas will be at the helm, ensuring timely responses for current and prospective partners while collaborating closely with our Product Team to enrich our offerings\u2014especially for emerging and lesser-known destinations.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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On the Leisure side, <\/span>Mathilde Oriol<\/b> is stepping into the role of Inbound Director for FIT.<\/b> She\u2019ll nurture our key accounts, making certain we consistently meet our service-level agreements, maintaining excellent communication and exploring promising new partner relationships. Mathilde\u2019s proactive approach will keep us in tune with the evolving needs of travellers and ensure the level of care our partners have come to expect remains unwavering.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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By consolidating roles and sharpening our focus, we aim to improve our response times, support the continued rise in demand for Japanese travel experiences and maintain the high standards our partners count on. These moves reflect our commitment to constant growth and innovation.\u00a0<\/span><\/p>

We\u2019re excited about what lies ahead! Stay tuned for more updates and, as always, feel free to reach out with any questions!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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About EXO Travel:\u00a0<\/strong><\/p>

EXO Travel is a premium Destination Management Company (DMC) providing bespoke travel solutions<\/strong> across a growing portfolio of global destinations. Our services range from one-off tours for individual travellers to memorable incentive trips for groups of hundreds or thousands.<\/span>

Established in 1993, we\u2019ve harnessed in-depth local knowledge and a widely-recognised penchant for authentic, groundbreaking touring<\/strong> to become a leading DMC for the premium travel market.\u00a0 As a Certified B Corporation<\/strong>, EXO is also demonstrably committed to sustainability and using travel as a force for good.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDiscover EXO Travel<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartner with EXO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

EXO Japan is charting a bold path forward as we evolve to meet growing demands and embrace new opportunities. Today, we\u2019re excited to share several leadership changes that will drive fresh ideas, closer collaboration, and a stronger future.<\/p>\n","protected":false},"author":1,"featured_media":43880,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1146,228],"tags":[],"class_list":["post-43864","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-exo-people","category-japan"],"yoast_head":"\nRising to the occasion: Three Big Role changes at EXO Japan - EXO Travel Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.exotravel.com\/blog\/en\/role-changes-exo-travel-japan\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rising to the occasion: Three Big Role changes at EXO Japan - EXO Travel Blog\" \/>\n<meta property=\"og:description\" content=\"EXO Japan is charting a bold path forward as we evolve to meet growing demands and embrace new opportunities. 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