Part of our recipe for success involves positioning ourselves ahead of the pack technologically so that our teams of passionate destination experts can focus on doing what they do best: Creating and delivering unforgettable travel to guests. It also empowers our valued partners to find and sell great travel products to their clients as efficiently as possible. Here are some of the ways EXO has adapted technologically to maintain this edge.
BRAND NEW WEBSITE: FRESH AND FUNCTIONAL
Beyond looking and feeling as fresh and innovative as we feel, the new site offers agents and partners a fantastic and easyto- use portal to access all of EXO’s exciting things.
From tours and experiences to our blog, company history and values, we’re proud of what we’ve created over the years and have made learning about us engaging and easy.
But that’s not all. The website is useful. By accessing the Agent Hub portal of our website, agents can go straight into the heart of our website to access bookings, a comprehensive list of tours and other useful functions that are specifically designed to make working with us a breeze.
EXO CONNECT: BOOKINGS MADE EASIER
EXO Connect is our proprietary online booking platform, allowing agents to not only access tours and up-to-date tariffs, but to book them at the click of a button 24 hours a day.
Now available in all of our destinations, agents can book everything from full, half-day and evening tours to accommodation, transfers, seat-in-coach tours and cruises while also having full access to our promotions and special offers – wherever they are, whenever they want. They can also access our full, up-to-date tariff and availability chart downloadable in Excel format through EXO Connect. Reach out to our EXO Connect team to set up accounts at [email protected]
XML CONNECTIVITY: OUR PRODUCTS, YOUR BOOKING SYSTEM
XML connectivity allows partners to link their booking systems directly to ours so that bookings are transferred directly without any further input.
Although we’ve been offering XML connectivity to partners for years, we’re constantly honing the system to make it faster, more efficient and better-suited to streamlining the process of agents booking with us.
What’s more is that there are no additional fees related to connecting to our XML. The team based in our Bangkok headquarters will be more than happy to provide all the assistance necessary to see to it that the integration process is as smooth as possible.
PRODUCT WEBINARS: TUNE IN MONTHLY
As a locally-based DMC, we literally live and breathe travel in Asia. We love being able to share the wealth of information we have about our destinations with the agents we work with. To this end, each year we invite agents to attend webinars hosted by our Product Managers in each destination.
They are the lifeblood of our product innovation and local knowledge, and if anyone can answer burning questions about on-the-ground details to sell tours, it is them. Our goal with these webinars is simple: arm our agents with as much in-depth local knowledge as possible to ignite their passion for products their clients will love.