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  • Terms of Use

Welcome to Exotissimo Travel Site (hereinafter called "Site"). Please review the following basic terms that govern your use of and purchase of products and services from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms of use (hereinafter called the "Agreement").

If you reside in a country within the European Union, these terms are an agreement between you and EXO Travel. Under this agreement goods and/or services will be delivered via EXO Travel as an agent of Exotissimo Travel Group or by Exotissimo Travel Group, depending on the type of payment method used for the purchase of the goods and/or services. If you reside in any other country, then these terms are an agreement between you and Exotissimo Travel Group and goods and/or services will be delivered by Exotissimo Travel Group.

Privacy

Please review our privacy policy, which also governs your visit to the Site, to understand our practices.

Copyright

Unless otherwise noted, all materials, including but not limited to images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned or licensed by Exotissimo Travel. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Exotissimo Travel.

The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of products and services from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

User comments, feedback, and other submissions

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Exotissimo Travel on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Exotissimo Travel's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Exotissimo Travel of all-worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Exotissimo Travel will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Exotissimo Travel is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree to use the Site for lawful purposes. You are prohibited from posting on or transmitting through exotravel.com, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable national, or international law.

Links

We are not responsible for the content of any sites that may be linked to or from www.exotravel.com. These links are provided for your convenience only and you access them at your own risk. Any other website accessed from the Site are independent from Exotissimo Travel, and Exotissimo Travel has no control over the content of that other website.

Disclaimer

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT EXOTISSIMO TRAVEL SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE

Inaccuracy disclaimer

From time to time there may be information on exotravel.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Termination

This Agreement is effective unless and until terminated by either you or Exotissimo Travel. You may terminate this Agreement at any time. Exotissimo Travel may also terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Exotissimo Travel 's sole discretion you fail to comply with any term or provision of this Agreement.

Cancellation Policy

(i) All cancellations must be made in writing and acknowledged by EXO Travel. A 10% handling fee will be charged for any cancellations made 30 days or more prior to your arrival unless there are any charges or prepayments due according to the policies of hotels, airlines, cruises and other contractors of EXO Travel.

(ii) Cancellation Policy
More than 30 days before departure:  10% of total tour price
Between 30 and 21 days before departure: 25% of total tour price
Between 20 and 8 days before departure:  50% of total tour price
Between 7 days and 48 hours before departure: 75% of total tour price
Less than 48 hours before departure:  100% of total tour price
 
Note: Depending on destination, airlines, hotels and cruise operator cancellation policies, the above cancellation policy is subject to change.

Applicable law

By visiting the Site, you agree that the laws of France, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and EXO Travel or its affiliates.

Site policies, modification and severability

Please review our other policies, such as our privacy policy, posted on the Site. These policies also govern your visit to www.exotravel.com. We reserve the right to make changes to the Site, policies, and these Terms and Conditions at any time.

EXO Travel
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44 North Sathorn Road, Silom
Bangrak, Bangkok 10500 THAILAND

EXO Travel
9 Rue Du Quatre Septembre,
Paris 75002 FRANCE

Tour Collections

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Luang Prabang Tours

Myanmar Adventure Tours

Cambodia Spiritual Tours

Classic Laos Tours

Vietnam cycling tours

Cambodia tours of the killing fields

Laos Mekong River Tours

Laos Pakse Tours

China custom tours

EXO Travel Blog

REVIEWS

icon-quote-l  Thanks so much for helping us fall in love with your very special country. I do hope we'll be back soon  icon-quote-r

Deirdre and Caitlin O'Dea

Exo Foundation

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