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Mount Ruang eruption: Indonesia & Malaysia update
The latest updates on volcanic activity in north Sulawesi
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Malaysia Product & Destination Update: April 2024
New product & destination updates from EXO Malaysia for April 2024
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Family travel in Malaysia & Singapore: EXO’s insight and tips
A blend of natural wonders, cultural treasures and ease of travel that tick all the boxes for an unforgettable family holiday.
Destinations
Updates from our global destinations on travel, product, festivals and more
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Mount Ruang eruption: Indonesia & Malaysia update
Mount Ruang eruption: Indonesia & Malaysia update
On 18 April 2024, Indonesia’s Mount Ruang began to erupt with smoke and ash spewing into the air. Although evacuations have been ordered for the northern side of Sulawesi Island, to date, there have been no recorded injuries or casualties and disruption to travel has been very limited.Please note that the volcanic eruption is Mount Ruang in Sulawesi, not Mount Raung which is located in East Java near to Mt Ijen. As a precaution, Malaysian Airlines and Air Asia cancelled flights between Kuala Lumpur and Sabah and Sarawak on 18 April. However, most regular flights have resumed as of 19 April.EXO continues to monitor the situation carefully, ensuring the safety and well-being of all travellers, guides and staff. We will update partners should further developments cause disruption to travellers. Reach out to our Indonesia team Reach out to our Malaysia team
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Malaysia Product & Destination Update: April 2024
Malaysia Product & Destination Update: April 2024
Welcome to the April Malaysia Product & Destination update! This month we focus on the country’s beautiful jungles, a new eco-island escape and insider walking tours in Kuala Lumpur. Key Takeaways: Product update: Designed with nature lovers in mind, we have a three-day program at Tabin Rainforest Lodge that includes a range of experiences such as boat trip, hikes and nocturnal safaris. We also introduce Ara Dinawan, an eco-escape not far from the busy capital of Kota Kinabalu. And we have two fabulous walking tours in Kuala Lumpur, offering a fresh perspective on this dynamic city. Hotel update: Discover our favourite accommodation options in Sabah along the Kinabatangan river and deep in the Danum Valley forest New products Tabin Rainforest Wildlife Safari 3 days/2 nights Witness Borneo’s nocturnal wondersHike rainforests teeming with wildlifeSpot majestic eagles and playful dolphinsTake a wildlife cruise on Segama RiverStay in a comfort amid the rainforest Kota Kinabalu: Ara Dinawan Island Escape – Full day Discover the hidden gem of the private eco-island Ara Dinawan Snorkel on the crystal-clear water or hike the tropical rainforest Enjoy the local cuisine with a beachfront view Discover more Discover more Kuala Lumpur: Cultural Expedition in Brickfield – Half day Explore the authentic…
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Japan Destination Update: April 2024
Japan Destination Update: April 2024
With May on the horizon, we are already looking ahead to the next busy period of spring: Golden Week. During this holiday, domestic tourism reaches its peak, pushing the already limited availability of drivers, accommodations, and activities.During Golden Week, from April 29 to May 6, several national public holidays are observed. Some museums and sightseeing spots offer extended opening hours, while other smaller locations may be closed for the holiday period. Train stations and airports get extremely crowded, so early arrival is suggested for clients travelling at this time. Please be aware that the EXO Japan office will be closed on Monday April 29 for Showa Day and from May 1-6 for the rest of the Golden Week period. Some staff members will remain working, but please expect extended reply times. As always, the Customer Care team will be working to make sure everything goes smoothly for guests on the ground. Key Takeaways: Japanese MannersWe have a new blog about etiquette and manners while travelling in Japan. We invite you to check it out as you might find some useful information to share with your clients. Nozomi Shinkansen reserved seatFrom April 29 to May 6, all Nozomi bullet trains operating on the lines…
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Family travel in Malaysia & Singapore: EXO’s insight and tips
Family travel in Malaysia & Singapore: EXO’s insight and tips
Often overshadowed by neighbouring Thailand or Indonesia, Malaysia and Singapore offer surprising depth and diversity, perfect for families with a thirst for adventure and a desire to broaden young minds.From the vibrant markets of Kuala Lumpur to orangutans swinging through Borneo’s rainforests, Langkawi’s quiet beaches to Singapore’s illuminated gardens, there is no shortage of memorable backdrops for a family holiday. The countries’ efficient, reliable infrastructure means less time spent on long travel days and more time enjoying the destination. And, with two well-connected international airports in Singapore and Kuala Lumpur, getting to and from Malaysia and Singapore is easy.From quick getaways to in-depth sojourns, Malaysia and Singapore have options for every type of family holiday. Based on the family’s interest, EXO can advise on the right pace, chose the perfect stops and match guests with the best accommodation, guides and experiences. DISCOVER MORE Keep reading for a closer look at what Malaysia and Singapore have to offer for family travel! And be sure to read to the end to check out EXO's favourite family itineraries and experiences for inspiration. Family Fun in Malaysia Classic Malaysia with Taman Negara Peninsular Malaysia Malaysia is a cultural tapestry, offering families a rich tapestry of…
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Laos Product & Destination Update: April 2024
Laos Product & Destination Update: April 2024
Welcome to the April EXO Laos Product & Destination update. This month we are featuring new and exciting products, hotel updates and important destination news that we hope you will find useful. Lao New Year: the most awaited time of the year in Laos and the biggest celebration of the country. We will be taking a break from 12 – 18 of April, but we will have a team on standby should there be any urgent cases, contact these emergency numbers. New Products: We have 3 new exciting multi day tours showcasing different facets of Laos, from luxury glamping to picturesque Mekong River cruise and an unforgettable journey combining Laos’ authentic charm with a Thailand beach escape. In addition, our 3 new experiences will satisfy those seeking for a unique Laotian experience that can only be found with insider insights. Hotel updates: Featuring 2 new hotels in the capital city, Vientiane and 2 hotel promotions worth having a look at. Destination News: Lao Airlines has launched 2 international flight routes connecting Laos to its neighbouring regions: Vientiane – Phnom Penh and Vientiane – Danang. New products Luang Prabang: Glamping at the Namkhan: 3D/2N Swap hotels for a cosy bell tent overlooking the…
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Discovering Saudi Arabia: Tips for every time frame
Discovering Saudi Arabia: Tips for every time frame
Travelling to Saudi Arabia is an experience that promises both enlightenment and adventure, exploring a diverse land where ancient history and modern civilization blend seamlessly against a backdrop of breathtaking landscapes and warm hospitality. With even three days in the country, travellers can get a taste of Saudi Arabia’s fascinating culture and history. But those who can stay longer will be rewarded with opportunities to dive into the culture and soak up the natural beauty, which ranges from deserts to mountains to tropical islands. EXO suggests spending at least eight days in the country. However, whether it’s a few days, a week, or longer, EXO can arrange a journey that will ensure travellers get the most out of their time in this diverse and captivating country. We have a wide range of half-day and full day experiences that scratch beneath the surface and unveil the true Saudi Arabia, from food-focused walking tours to hot air balloon flights, canyon hikes to boat cruises. Ready to start planning? Read on to learn what to do in Saudi Arabia in 3 days, 5 days, 8 days and more. And be sure to read to the end for special tips on getting to and…
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Japan Etiquette: Tips every traveller should know
Japan Etiquette: Tips every traveller should know
The very essence that makes Japan so uniquely appealing—its deep-rooted customs and etiquette—also necessitates a level of mindfulness and respect from those who visit.Steeped in centuries of history, the country’s unique culture is endlessly fascinating but can be confusing to visitors. EXO encourages travellers to take time to understand and adhere to Japanese etiquette. It is not only a sign of respect but also is an integral part of experiencing the country and connecting with authentic Japanese culture.EXO Travel’s team is composed of local residents, guides and expats, all with a deep passion and understanding of Japanese culture. To help guests navigate this remarkable culture, EXO has prepared Responsible Travel Tips including an overview of cultural norms. In this blog, we take a closer look at essential etiquette for travellers, highlighting areas where cultural norms are particularly pronounced. Japan travel tips When encountering a geisha or maiko, it's important to maintain a respectful distance and photography should always be approached with permission. Partner with EXO Geisha etiquette: Respecting the artGeishas are artists and entertainers, embodying centuries of Japanese culture and tradition. And although there are ‘tourist’ performances, geishas remain an important part of the local cultural fabric. When encountering a geisha…
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Korea in Fall: EXO’s travel tips
Korea in Fall: EXO’s travel tips
Visiting Korea during the fall offers a unique experience filled with vibrant colours, cultural festivals and cool weather.This season, from September through November, is often considered one of the best times to visit the country due to the pleasant climate and the stunning natural beauty.The season is highlighted by the fall foliage, which peaks in October and continues through mid-November. Domestic and international travellers flock to Korea to enjoy the vibrant landscapes, with hiking trails and national parks being particularly busy. Despite this demand, autumn prices are still lower than that of the peak summer months and, with a bit of advance planning, it is not difficult to avoid some of the crowds.Read on to learn more about fall in Korea, along with tips for what to see and do in Korea from September to November. Discover more Partner with EXO WeatherSeptember begins to cool off, a trend that continues throughout the fall months. During the first half of the season, temperatures hover between 16-26 C (60-78F) and skies are clear. Humidity can still be high during September, but rarely uncomfortable.By mid-October, the humidity has all but disappeared and temperatures continue to slowly cool off. By November, especially the second…
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Saudi Arabia Product & Destination Update: March 2024
Saudi Arabia Product & Destination Update: March 2024
Embark on a journey through the wonders of Saudi Arabia! Discover new itineraries, enhanced experiences, and exclusive insights from EXO Saudi Arabia. Key Takeaways: Umrah Plus - For Muslims, embark on a transformative Umrah Plus journey through Saudi Arabia, blending sacred pilgrimage experiences and cultural discovery.Classic Saudi - Introducing our revamped Classic Saudi Tour, refined for a more seamless travel experience and an enhanced, fulfilling journey.Essence of Medina - Explore the religious, historic and local sites that make Medina so special on this immersive, guided experience.Desert Safari to Tayma Oasis - A full-day excursion option departing from either AlUla or Tabuk. Take an adventurous 4x4 jeep safari across the desert to Tayma, explore the Tayma oasis, visiting historic sites and natural wonders. Featured hotels - This month, we're highlighting two hotels in holy cities, perfect for pilgrims and cultural enthusiasts alike: Elaf Kinda Hotel in Mecca and Le Meridien Medina.Destination News - Highlighting key updates, from the exciting news of an international flight to the Red Sea, to our productive inspection in AlUla and its captivating events, including the Eid al-Fitr 2024 holiday update. New products Umrah Plus: Pilgrim & Leisure Harmony Catch some sea breeze at JeddahExplore Mecca and Medina with a…
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Meet EXO Indonesia GM: Pablo Ramirez
Meet EXO Indonesia GM: Pablo Ramirez
EXO welcomes back Pablo Ramirez as General Manager of EXO Indonesia. Previously serving as EXO Travel’s CFO, Pablo brings a passion for travel, deep connection to Indonesia and finance expertise to his new role.A global citizen with roots in Colombia and upbringing in Australia, Pablo has lived and worked on four continents. He first joined EXO as CFO in 2018, supporting the company through a period of remarkable growth and through the challenges brought on by the COVID pandemic.Taking the helm of EXO Indonesia, Pablo looks to elevate our product offerings and enhance partner services by channelling his financial expertise and business acumen, as well as a personal passion for the country.‘Professionally and personally, [accepting the GM role] felt like the right thing to do’, Pablo explains. ‘It’s really what I wanted to do and where I want to be. I can do finance with my eyes closed, but for GM I have my eyes and ears open. I love travelling and I love conversing and getting to know people from different walks of life.’ Partner with EXO 'I’m looking forward to scratching a bit deeper and finding more niche adventures to delve into. Every island offers something different. It’s…
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Destinations
Updates from our global destinations on travel, product, festivals and more
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The latest news, updates and inspirations from our destinations and offices.
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Updates
The latest news, updates and inspirations from our destinations and offices.
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Malaysia Product & Destination Update: April 2024
Malaysia Product & Destination Update: April 2024
Welcome to the April Malaysia Product & Destination update! This month we focus on the country’s beautiful jungles, a new eco-island escape and insider walking tours in Kuala Lumpur. Key Takeaways: Product update: Designed with nature lovers in mind, we have a three-day program at Tabin Rainforest Lodge that includes a range of experiences such as boat trip, hikes and nocturnal safaris. We also introduce Ara Dinawan, an eco-escape not far from the busy capital of Kota Kinabalu. And we have two fabulous walking tours in Kuala Lumpur, offering a fresh perspective on this dynamic city. Hotel update: Discover our favourite accommodation options in Sabah along the Kinabatangan river and deep in the Danum Valley forest New products Tabin Rainforest Wildlife Safari 3 days/2 nights Witness Borneo’s nocturnal wondersHike rainforests teeming with wildlifeSpot majestic eagles and playful dolphinsTake a wildlife cruise on Segama RiverStay in a comfort amid the rainforest Kota Kinabalu: Ara Dinawan Island Escape – Full day Discover the hidden gem of the private eco-island Ara Dinawan Snorkel on the crystal-clear water or hike the tropical rainforest Enjoy the local cuisine with a beachfront view Discover more Discover more Kuala Lumpur: Cultural Expedition in Brickfield – Half day Explore the authentic…
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Japan Destination Update: April 2024
Japan Destination Update: April 2024
With May on the horizon, we are already looking ahead to the next busy period of spring: Golden Week. During this holiday, domestic tourism reaches its peak, pushing the already limited availability of drivers, accommodations, and activities.During Golden Week, from April 29 to May 6, several national public holidays are observed. Some museums and sightseeing spots offer extended opening hours, while other smaller locations may be closed for the holiday period. Train stations and airports get extremely crowded, so early arrival is suggested for clients travelling at this time. Please be aware that the EXO Japan office will be closed on Monday April 29 for Showa Day and from May 1-6 for the rest of the Golden Week period. Some staff members will remain working, but please expect extended reply times. As always, the Customer Care team will be working to make sure everything goes smoothly for guests on the ground. Key Takeaways: Japanese MannersWe have a new blog about etiquette and manners while travelling in Japan. We invite you to check it out as you might find some useful information to share with your clients. Nozomi Shinkansen reserved seatFrom April 29 to May 6, all Nozomi bullet trains operating on the lines…
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Laos Product & Destination Update: April 2024
Laos Product & Destination Update: April 2024
Welcome to the April EXO Laos Product & Destination update. This month we are featuring new and exciting products, hotel updates and important destination news that we hope you will find useful. Lao New Year: the most awaited time of the year in Laos and the biggest celebration of the country. We will be taking a break from 12 – 18 of April, but we will have a team on standby should there be any urgent cases, contact these emergency numbers. New Products: We have 3 new exciting multi day tours showcasing different facets of Laos, from luxury glamping to picturesque Mekong River cruise and an unforgettable journey combining Laos’ authentic charm with a Thailand beach escape. In addition, our 3 new experiences will satisfy those seeking for a unique Laotian experience that can only be found with insider insights. Hotel updates: Featuring 2 new hotels in the capital city, Vientiane and 2 hotel promotions worth having a look at. Destination News: Lao Airlines has launched 2 international flight routes connecting Laos to its neighbouring regions: Vientiane – Phnom Penh and Vientiane – Danang. New products Luang Prabang: Glamping at the Namkhan: 3D/2N Swap hotels for a cosy bell tent overlooking the…
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Saudi Arabia Product & Destination Update: March 2024
Saudi Arabia Product & Destination Update: March 2024
Embark on a journey through the wonders of Saudi Arabia! Discover new itineraries, enhanced experiences, and exclusive insights from EXO Saudi Arabia. Key Takeaways: Umrah Plus - For Muslims, embark on a transformative Umrah Plus journey through Saudi Arabia, blending sacred pilgrimage experiences and cultural discovery.Classic Saudi - Introducing our revamped Classic Saudi Tour, refined for a more seamless travel experience and an enhanced, fulfilling journey.Essence of Medina - Explore the religious, historic and local sites that make Medina so special on this immersive, guided experience.Desert Safari to Tayma Oasis - A full-day excursion option departing from either AlUla or Tabuk. Take an adventurous 4x4 jeep safari across the desert to Tayma, explore the Tayma oasis, visiting historic sites and natural wonders. Featured hotels - This month, we're highlighting two hotels in holy cities, perfect for pilgrims and cultural enthusiasts alike: Elaf Kinda Hotel in Mecca and Le Meridien Medina.Destination News - Highlighting key updates, from the exciting news of an international flight to the Red Sea, to our productive inspection in AlUla and its captivating events, including the Eid al-Fitr 2024 holiday update. New products Umrah Plus: Pilgrim & Leisure Harmony Catch some sea breeze at JeddahExplore Mecca and Medina with a…
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Meet EXO Indonesia GM: Pablo Ramirez
Meet EXO Indonesia GM: Pablo Ramirez
EXO welcomes back Pablo Ramirez as General Manager of EXO Indonesia. Previously serving as EXO Travel’s CFO, Pablo brings a passion for travel, deep connection to Indonesia and finance expertise to his new role.A global citizen with roots in Colombia and upbringing in Australia, Pablo has lived and worked on four continents. He first joined EXO as CFO in 2018, supporting the company through a period of remarkable growth and through the challenges brought on by the COVID pandemic.Taking the helm of EXO Indonesia, Pablo looks to elevate our product offerings and enhance partner services by channelling his financial expertise and business acumen, as well as a personal passion for the country.‘Professionally and personally, [accepting the GM role] felt like the right thing to do’, Pablo explains. ‘It’s really what I wanted to do and where I want to be. I can do finance with my eyes closed, but for GM I have my eyes and ears open. I love travelling and I love conversing and getting to know people from different walks of life.’ Partner with EXO 'I’m looking forward to scratching a bit deeper and finding more niche adventures to delve into. Every island offers something different. It’s…
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Vietnam Product & Destination Update: March 2024
Vietnam Product & Destination Update: March 2024
Welcome to the March Product & Destination update! We have lots to share this month so be sure to read till the end to catch up on all the latest news: Key Takeaways:Product news: We’ve just launched a new multi-day luxury tour that includes a helicopter flight from Hanoi over the mountains to the beautiful Avana retreat in Mai Chau. Hotel updates: Including the reopening of The Metropole’s Heritage Wing after an extensive renovation. Destination news: The Japanese Bridge in Hoi An extended renovation until the end of 2024 and exciting news from Hue with the re-opening of the Kien Trung Palace after a full restoration. Airline news: exciting announcements from Vietnam Airlines with the launch of Munich from October 2024 linking Southern Germany with both Hanoi and Ho Chi Minh City. New Products Hanoi & Mai Chau: Luxury Escape Explore Vietnam’s capital Hanoi, a city of contrast, a place that’s captivating, to all the senses.Admire the beauty of Mai Chau and discover the local hill tribe culture whilst staying at a luxury lodge. Relish the spectacular views on a helicopter flight from Hanoi to Mai Chau return. Vietnam & Cambodia in Style:A Coastal & Historic Journey This newly launched 17-day journey focuses…
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Cambodia Product & Destination Update: March 2024
Cambodia Product & Destination Update: March 2024
Welcome to the March Product Update! Product update:Chef Nak opens the doors of her home and takes diners into her culinary world. A unique and privileged opportunity to be immersed in the culture and enjoy the Khmer flavours. From Kep, take a boat trip and observe the dolphins, an endemic species whose physical appearance surprises with its pink colour. Hotel update:Highlighting two exceptional sustainable hotels. Also find two hotel promotions not to be missed. Khmer New Year:The office will be closed from Saturday 13 April to Tuesday 16 April 2024. For any emergency, we remain at your disposal via our emergency numbers. New flight schedule to reach Cambodia:Emirates launches daily flights from Dubai and AirAsia adds new domestic routes to the schedule. Why include Phnom Penh in your trip?Discover our latest release on the vibrant capital here. New Products Phnom Penh: Chef Nak’s Intimate Dining Experience Enjoy a culinary journey with Chef Nak, a pioneering female chef and fierce advocate for Khmer cuisineExperience the magic of Khmer food in an authentic wooden houseBe immersed in Cambodian culture Kep: Dolphin Coastal Expedition Board the boat and keep an eye out for spotting pink dolphinsStop at a protected coral reef and explore the vibrant marine ecosystem with…
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EXO’s Purpose Team expansion: Driving sustainability forward
EXO’s Purpose Team expansion: Driving sustainability forward
The EXO Purpose team welcomed new members at the start of 2024, underscoring our commitment to being leaders in responsible, sustainable travel.The Purpose Team is a dynamic team working to further align EXO’s people and actions with our purpose. At the helm is EXO’s Chief Purpose Officer, Alexandra Michat, joined by Nhabhakhavhat (Joy) Kittithamavoot as Director of People and Culture, Jiriphat (Eidd) Briand as Sustainability Leader. In the first months of 2024, we have welcomed Charlotte Piffard as EXO Foundation Leader and Mayura Buranawattanachok as Software Specialist to the core team. In addition, we have filled two new Director of People and Culture positions in Indonesia and Japan, as well as bolstering our HR team in Vietnam. These new members bring fresh perspectives and innovative ideas and embody EXO’s shared vision for a sustainable future in the travel industry. With their support, the Purpose Team and EXO are poised to set new benchmarks in 2024 and beyond. Discover more 'This meaningful role aligns my passion for adventure, with my professional knowledge and my dedication to working for good'. EXO Foundation As EXO Foundation leader, Charlotte is tasked with monitoring our support of existing projects, forging relationships with new projects and driving awareness…
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Thailand Product & Destination Update: March 2024
Thailand Product & Destination Update: March 2024
Welcome to the March edition of the EXO Thailand product and destination update! As we wrap up a busy season, we want to keep you informed on all the happenings across our country. Products: We are excited to share a new cooking experience in the capital and a new luxury beach club experience in the South. Hotels: This month we are highlighting four hotels. We have a fabulous coastal property located near a stunning national park where wild elephants roam and a swish budget option on the Bangkok riverside. Other features include an old favourite in Samui boasting a fantastic offer in this month's hotel promotions file and the last one is a a unique option near the northern Laos border. Upcoming holiday reminder: As the weather heats up here in the Land of Smiles, it's time to cool off and celebrate! Songkran, the Thai new year and water festival, is just around the corner and the EXO team will be taking some time off to celebrate. We will be closed 8 April and again 12-16 April, returning to work on Wednesday 17 April. New products Phuket: Andaman Sunset Beach Club Experience Step aboard Phuket’s Floating OasisExperience the world’s first floating beach clubLive DJ sets, wonderful food…
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B Corp Month: Celebrating business as a force for good
B Corp Month: Celebrating business as a force for good
B Corp Month is a global campaign to raise awareness about the unique ethos of B Corps. Throughout March, the B Corp community comes together to demonstrate the power of purpose-driven business. This year, the theme of B Corp Month is ‘This way forward’, focusing on growth and impact. The campaign is highlighting how B Corps continue to evolve and make a difference in their communities and beyond. The month underscores the collective effort of B Corps in leading the way toward better business practices and a more sustainable future. Globally, more than 8,000 B Corp Certified businesses will be partaking in B Corp Month. EXO Travel kicked off the month by joining other Thailand-based B Corps for a meeting to share knowledge and discuss growing the local B Corp community. ‘It was the first gathering of Thai-based B Corp companies, and there is a strong will to keep going in that direction, encouraging further participation, interdependence and the sharing of resources where necessary, including expertise and technologies’, explains Jiraphat Briand, EXO’s Sustainability Leader. EXO's path to B Corp B Corp Month B Corporation (or ‘B Corp’) is a certification awarded to businesses that meet the highest standards of verified…
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Updates
The latest news, updates and inspirations from our destinations and offices.
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Sustainability is at the core of all that we do. Learn more about our initiatives and impact across EXO destinations.
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Purpose
Sustainability is at the core of all that we do. Learn more about our initiatives and impact across EXO destinations.
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Japan Etiquette: Tips every traveller should know
Japan Etiquette: Tips every traveller should know
The very essence that makes Japan so uniquely appealing—its deep-rooted customs and etiquette—also necessitates a level of mindfulness and respect from those who visit.Steeped in centuries of history, the country’s unique culture is endlessly fascinating but can be confusing to visitors. EXO encourages travellers to take time to understand and adhere to Japanese etiquette. It is not only a sign of respect but also is an integral part of experiencing the country and connecting with authentic Japanese culture.EXO Travel’s team is composed of local residents, guides and expats, all with a deep passion and understanding of Japanese culture. To help guests navigate this remarkable culture, EXO has prepared Responsible Travel Tips including an overview of cultural norms. In this blog, we take a closer look at essential etiquette for travellers, highlighting areas where cultural norms are particularly pronounced. Japan travel tips When encountering a geisha or maiko, it's important to maintain a respectful distance and photography should always be approached with permission. Partner with EXO Geisha etiquette: Respecting the artGeishas are artists and entertainers, embodying centuries of Japanese culture and tradition. And although there are ‘tourist’ performances, geishas remain an important part of the local cultural fabric. When encountering a geisha…
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EXO’s Purpose Team expansion: Driving sustainability forward
EXO’s Purpose Team expansion: Driving sustainability forward
The EXO Purpose team welcomed new members at the start of 2024, underscoring our commitment to being leaders in responsible, sustainable travel.The Purpose Team is a dynamic team working to further align EXO’s people and actions with our purpose. At the helm is EXO’s Chief Purpose Officer, Alexandra Michat, joined by Nhabhakhavhat (Joy) Kittithamavoot as Director of People and Culture, Jiriphat (Eidd) Briand as Sustainability Leader. In the first months of 2024, we have welcomed Charlotte Piffard as EXO Foundation Leader and Mayura Buranawattanachok as Software Specialist to the core team. In addition, we have filled two new Director of People and Culture positions in Indonesia and Japan, as well as bolstering our HR team in Vietnam. These new members bring fresh perspectives and innovative ideas and embody EXO’s shared vision for a sustainable future in the travel industry. With their support, the Purpose Team and EXO are poised to set new benchmarks in 2024 and beyond. Discover more 'This meaningful role aligns my passion for adventure, with my professional knowledge and my dedication to working for good'. EXO Foundation As EXO Foundation leader, Charlotte is tasked with monitoring our support of existing projects, forging relationships with new projects and driving awareness…
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B Corp Month: Celebrating business as a force for good
B Corp Month: Celebrating business as a force for good
B Corp Month is a global campaign to raise awareness about the unique ethos of B Corps. Throughout March, the B Corp community comes together to demonstrate the power of purpose-driven business. This year, the theme of B Corp Month is ‘This way forward’, focusing on growth and impact. The campaign is highlighting how B Corps continue to evolve and make a difference in their communities and beyond. The month underscores the collective effort of B Corps in leading the way toward better business practices and a more sustainable future. Globally, more than 8,000 B Corp Certified businesses will be partaking in B Corp Month. EXO Travel kicked off the month by joining other Thailand-based B Corps for a meeting to share knowledge and discuss growing the local B Corp community. ‘It was the first gathering of Thai-based B Corp companies, and there is a strong will to keep going in that direction, encouraging further participation, interdependence and the sharing of resources where necessary, including expertise and technologies’, explains Jiraphat Briand, EXO’s Sustainability Leader. EXO's path to B Corp B Corp Month B Corporation (or ‘B Corp’) is a certification awarded to businesses that meet the highest standards of verified…
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Hotel Resilient: Making it easy to find sustainable accommodation
Hotel Resilient: Making it easy to find sustainable accommodation
Choosing a more responsible hotel is an easy way for travellers and partners to reduce the negative impacts of travel on the environment. To help our global network of travel agents make informed decisions, EXO partnered with Hotel Resilient to create an online platform that ranks and reviews hotels based on a range of sustainability metrics.The organisation summarises the key indicators of the property’s commitment to sustainability and ranks it based on a series of criteria. As a result, partners can log-in from anywhere at any time and search for responsible hotels within a destination or search for a specific property by name.For example, Hotel Resilient provides an ‘at a glance’ snapshot of which hotel is offering water bottle refillable stations, if their employees are trained on child protection, details of ownership structure and other important criteria.By making this data easy to access, EXO encourages its business partners to select hotels that are actively working to reduce their environmental impact. In turn, we expect that hotels will be more motivated to improve their business model to achieve higher scores and more bookings.At present, Hotel Resilient features hotels from Laos, Cambodia and Vietnam with Thailand launching in late 2024. Read on to…
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The B Corp difference: Understanding the meaning of certification
The B Corp difference: Understanding the meaning of certification
At EXO, we have always challenged ourselves to not only excel in our work but also in our positive impact on our people, communities and the environment. To further engage our company and employees on the path to being a more sustainable, socially responsible business we have sought out relevant training paths and certifications. Through these tools, EXO has made great strides on our sustainability journey. B Corporation is one such certification. In comparison to certifications which address specific issues or sectors, B Corp stands out for its holistic and comprehensive approach to sustainable business. As well, it requires a change of the company’s legal structure to guarantee their mission is protected by taking into account purpose in addition to generating value for stakeholders. The certification is issued by a nonprofit organisation that aims to transform the global economy to benefit all people, communities, and the planet. EXO's B Corp Journey 'By pursuing B Corp certification, EXO aimed for a transformative change: uniting shareholders and employees and having them aligned with Purpose' Partner with EXO Going Beyond One of the key distinguishing features of the B Corp certification is its applicability across all sectors. From manufacturing and technology to services…
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Cambodia’s Giant Puppet Parade: A creative community event
Cambodia’s Giant Puppet Parade: A creative community event
The Giant Puppet Street Parade is a celebration of creativity and community. The annual event aims to encourage Cambodia’s youth to use their imagination and creative talents to enrich their lives.This year’s event was held on 24 February with the theme of dinosaurs. Nine giant dinosaurs were paraded through the streets of Siem Reap by children and youth while more than 10,000 spectators cheered them on. Music, performances and other creative activities added to the festive atmosphere.One of these giant puppets was supported by EXO, in combination with CAMDMC, a collective of DMCs working to support local, ethical events. The group contributed $2500 to provide the materials needed for the youth to build a giant Dilophosaurus dinosaur puppet.Marcel van der Zwaag, EXO Cambodia GM, explains, ‘It was amazing to see the community coming together for this event. Thousands of people were on the streets and seeing the dinosaurs with artists and musicians bringing the parade to life'. 'We love supporting such initiatives that drive and promote creativity for the local communities', he continues, 'and offer a completely different experience for all travellers that are fortunate enough to witness and participate’. EXO Foundation 'EXO loves supporting such initiatives that drive and promote creativity…
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Travel with purpose: EXO’s Travel for Good system
Travel with purpose: EXO’s Travel for Good system
At EXO, we believe sustainability is not just a trend but a necessity. And with more than 150,000 people travelling with EXO in any given year, we are uniquely positioned to make a big difference.For this reason, we continuously seek innovative ways to make travel more sustainable and to inspire our guests and the travel industry to follow suit. One such initiative is Travel for Good, EXO’s systematic framework used to evaluate the sustainability of our travel experiences and promote those that are most impactful.‘We looked at ways to motivate our team to become champions of sustainability and how we can get them to play a key role in influencing consumer behaviour’, explains Ruben Dersken, EXO’s Director of Product.‘One impactful solution we discovered was engaging travel consultants to look closely at what we are selling and to start selling more positive experiences, hotels and transportation’. This was the genesis of Travel for Good, the cornerstone of EXO’s transformative approach to travel. Travel for Good 'Filtering the collection of Travel for Good products makes it easy for our travel consultants and partners to identify and compare their options and make better informed choices'. Driven by purpose How does it work?Travel for Good…
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The Road to B Corp: Understanding the five impact areas
The Road to B Corp: Understanding the five impact areas
The journey to becoming a certified B Corporation involves an in-depth evaluation of a company’s process and impact across five categories: governance, workers, community, environment and customers. Referred to as the B Impact Assessment (BIA), this comprehensive tool is designed and governed by an independent body, with regular updates and revisions based on input from external stakeholders. Within each of the five impact areas, BIA asks questions related to the company’s day-to-day activities and its long term Impact Business Model. The specific questions asked and weight of the resulting score varies depending on the company’s size, sector and location. A score of 80 or higher on the BIA serves as a requirement for B Corp Certification. Continue reading to learn more about the five core categories of the B Impact Assessment and how they link with B Corp’s mission of ‘transforming the global economy to benefit all people, communities, and the planet’. Discover EXO's purpose EXO's B Corp journey GovernanceGovernance evaluates a company's overall mission, ethics, accountability and transparency. The B Impact Assessment looks at how a business is managed and governed, ensuring that interests of employees, community and the environment are considered in decision-making processes.This B Corp pillar emphasises the importance of…
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What is a B Corporation & why are they important?
What is a B Corporation & why are they important?
In November 2023, EXO Travel became a Certified B Corporation, an accomplishment that we are incredibly proud of. But what exactly is a B Corporation, and why is achieving and maintaining this certification both a significant accomplishment and an ongoing challenge?At its core, a B Corporation (or ‘B Corp’) is a certification awarded to businesses that meet the highest standards of verified social and environmental performance, public transparency and legal accountability to balance profit and purpose. The B Corp certification is administered by B Lab, a nonprofit organisation that serves a global movement of people using business as a force for good.The ‘B’ in B Corp stands for ‘Benefit for All’. This certification signifies that a company is not just in it for the financial gains but is also deeply committed to making a positive impact on all stakeholders, including workers, communities, customers and the environment. Discover EXO's purpose EXO's B Corp journey How does a company become a Certified B Corp?The journey to becoming a Certified B Corp is rigorous, involving an in-depth assessment of the company’s impact. This comprehensive evaluation measures a company’s performance across five key areas: governance, workers, community, environment and customers.To qualify for certification, a company must…
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EXO Foundation: A new coconut fibre road for Con Ho island
EXO Foundation: A new coconut fibre road for Con Ho island
At EXO, we have always believed in travel as a force for good. This recently came to life through a meaningful project on Con Ho, a small island in the Mekong Delta.Home to only fifteen families, life on Con Ho is refreshingly simple: the residents get around on foot or by bicycle, the usual buzz of motorbikes is noticeably absent. There is no electricity, so the people rely on solar power and battery back-up. Despite the scarce resources, the people are incredibly welcoming. EXO has worked with the community to develop immersive visits, giving our guests a rare opportunity to experience rural Vietnamese life while also providing a much-needed additional income stream to the community.However this simple life comes with challenges. The island’s main road, which connects the village to the port, becomes impassable in the rainy season due to thick mud. This hampers daily life, as the road is used by children to go to school, adults to go to the market and to access services such as medical care. Understanding the importance of this one-kilometre-long road, the EXO Foundation donated a cover made of durable coconut fibre. This sustainable solution is expected to last 5-10 years, promising a…
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Purpose
Sustainability is at the core of all that we do. Learn more about our initiatives and impact across EXO destinations.
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Learn about our curated experiences and inspiring ways to explore our remarkable destinations
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Services
Learn about our curated experiences and inspiring ways to explore our remarkable destinations
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Trailblazing Talents: EXO Indonesia’s Adventure Guide Training
Trailblazing Talents: EXO Indonesia’s Adventure Guide Training
EXO Indonesia’s Adventure team just returned from a retreat to the island of Flores. Over the course of five days, they participated in skills trainings, team building activities and, of course, adventures.‘This trip is a great opportunity for us to break the ice and connect after an intense and wonderful season’, explains Eka Putri, EXO Indonesia Adventure Manager. ‘Over the last decade, the team has grown from 9 to 28 people’.The retreat consisted of two components: Adventure Leadership training and Adventure Tour Leaders gathering. The former focused on developing leadership skills and group management while the latter was an opportunity to reinforce to the entire team EXO’s quality standards and sustainability policies.‘This training is crucial to improve the leadership skills of our guides in Flores when they lead trips’, Eka explains. ‘It is also a great opportunity to meet in person and clarify our standards and EXO expectations in the field’.In addition, the gathering provided a valuable exchange of ideas and to hear feedback from the guides about how EXO Adventure can continue to enhance our service quality. EXO Adventure Epic routes, great gear and support teams raise the bar on each EXO Adventure journey but it is our guides…
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Vietnam and Cambodia in Style: A coastal & historic journey
Vietnam and Cambodia in Style: A coastal & historic journey
EXO’s new Vietnam and Cambodia in Style journey dives deep into the vibrant cultures, ancient wonders and breathtaking landscapes that define these lands.The 17-day sojourn begins in central Vietnam, travelling through coastal gems to bustling Ho Chi Minh City before flying to Cambodia for a week of temples, culture and beach. Every day is infused with luxury touches and curated authentic experiences. Along with EXO’s signature style of travel experiences, the journey is enhanced by knowledgeable local guides, luxury vehicles and handpicked accommodations. Intended to be used as an inspiring starting point, EXO’s travel curators can tailor the details to match guests’ personal travel interests and needs.'The inspiration behind this journey was a desire to highlight the insider experiences and luxury hotels that make a central - southern railway journey combined with Cambodia so distinct and special’, explains Maeve Nolan, EXO Vietnam Head of Product Development. ‘The resulting itinerary perfectly blends cultural discovery, relaxation and slow travel in indulgence’.Read on to learn more. Vietnam & Cambodia in Style Luxury redefined Curated insider experiencesThis journey is highlighted by unique insider experiences designed to deep dive into the vibrant cultures of Vietnam and Cambodia. Here are a few of the highlights:Hoi An with…
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Singapore and tropical beaches: The perfect combination
Singapore and tropical beaches: The perfect combination
Typically viewed as a stopover destination, Singapore can be the starting point of a longer, more diverse holiday. Combining a Singapore city break with an extension to a nearby tropical island offers the ultimate blend of vibrant exploration and beach relaxation.This unexpected duo allows travellers to immerse themselves in Singapore's rich cultural tapestry and culinary delights, then unwind on pristine sands just a short trip away. EXO recommends four easily accessible beaches with indulgent hotels to combine with Singapore. Short, nonstop flights link Singapore to Malaysia’s Langkawi Island and Redang Island while its Desaru Coast can be reached by a 1.5-hour drive. Another non-flight alternative, Indonesia’s spectacular Bintan Island is a short one-hour ferry boat ride from the city.Perfect for those seeking both the dynamic buzz of city life and the tranquil escape of a beach retreat, this luxury combination is an underrated gem. Read on to learn more! Singapore & Beach in style Langkawi Beach Break Langkawi Island, MalaysiaGetting there: Direct 1.5-hour flight from SingaporeBest time to visit: Year-roundNicknamed the Jewel of Kedah, Langkawi is a stunning island in the Andaman Sea dotted with white sand beaches set against verdant rainforests. Its surrounding archipelago is home to one of the…
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The Red Sea: Saudi Arabia’s emerging luxury beach destination
The Red Sea: Saudi Arabia’s emerging luxury beach destination
Home to over 90 pristine islands, Saudi Arabia’s Red Sea region is emerging as one of the world’s premier beach destinations. Although Saudi Arabia is more often associated with desert landscapes, the country is home to a surprisingly diverse terrain. Along with sweeping desert dunes, Saudi Arabia boasts rugged mountains, green oases and dormant volcanoes. But it is the Red Sea region that is perhaps the biggest surprise for travellers, an enchanting combination of inland and marine wonders. Thanks to a well-organised development strategy with sustainability at the forefront, the Red Sea is making waves in the luxury travel world. Sandor Leinward recte Rein, EXO Saudi Arabia GM, explains, 'For me, the islands in the Red Sea are just the next one in a row of Saudi Arabia’s surprises. The moniker ‘Maldives in the Red Sea’ is indeed correct'. EXO recommends combining a cultural journey similar to our Luxury Adventure in Saudi Arabia or our Surprising Saudi journey with a 3-4 night Red Sea extension for a balanced holiday of discovery and relaxation. Read on for more Red Sea travel inspiration. Luxury Adventure in Saudi Arabia 'Everything is developed in a sustainable way, from electric vehicles and boats used for transfers…
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Pedalling Perfection: EXO’s Japan Cycling Adventures
Pedalling Perfection: EXO’s Japan Cycling Adventures
Kit Loose, EXO Japan Adventure Product Development Manager, shares his perspective on the joys of cycling in Japan and what makes EXO’s trips truly extraordinary. Kit first visited Japan as a 14-year-old, when his family moved to Tokyo for a few years. It didn’t take him long to fall in love with the country and its people. He has been returning ever since and recently joined the EXO Adventure team, where he balances his time between developing customised routes, training guides and drivers, leading group cycling trips and seeking out the best bowl of ramen. ‘I don't have to work hard to sell Japan,’ Kit admits. ‘Japan sells itself because of its gracious people - there is no other place like it in terms of the people. Add to that the spectacular scenery, the food and it is incredibly safe.’ As the country’s burgeoning popularity as a tourist destination in recent years has brought challenges of overcrowding, there are still plenty of authentic, lesser known corners of Japan. EXO Adventure specialises in cycling trips that showcase these quieter places- we asked Kit to explain more. 'We aim to steer guests away from the beaten path, deliver authentic experiences. There is…
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Cambodia MICE Case Study: VIP group by private plane
Cambodia MICE Case Study: VIP group by private plane
BriefA group of 208 travelling by private charter plane for three memorable days in Siem Reap ChallengesThis private plane would be the largest passenger plane to ever land in Siem Reap, requiring EXO to meticulously plan every detail and work closely with the authorities at the new airport to ensure a smooth arrival.In addition, the guests trip fell during one of Cambodia's biggest annual holidays: the water festival. EXO carefully arranged the timing of each transfer and tour, selecting specific roads to avoid the crowds and traffic jams.'Even though it was a public holiday, we had a big team on hand to help with logistics. Thanks to our planning and teamwork, the arrival and departure of 200 guests was just as smooth as a group of 20 guests.’' Record-setting private planeThe group flew on the largest passenger plane, a Boeing-777, to ever land in Siem Reap. The airport, which opened one month prior to the group arrival, was built, in part, to accommodate larger aircraft and EXO worked with the authorities to ensure this first arrival was smooth.The arrival was not only smooth but also memorable. Upon landing, the plane received a symbolic water shower arranged by the local authorities…
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5 Things to expect on an EXO Adventure
5 Things to expect on an EXO Adventure
Nobody does adventure travel like EXO! With more than thirty years of experience delivering epic adrenaline-fuelled holidays, we know what it takes to make an adventure journey unforgettable. It takes more than just knowing our destinations and having good gear, it is a combination of elements that takes our adventures to the next level. Whether it's navigating the rugged terrains on a bike, paddling through serene or challenging waters, or exploring hidden trails, each EXO Adventure trip is designed to deliver a unique and unforgettable experience. To understand what sets EXO Adventure apart, we’re sharing five core elements that underscore our commitment to delivering epic adventures. Read on to learn more. EXO Adventure guides receive specialised, ongoing training covering topics such as group management, emergency response, mechanics and more. Specialised adventure guides Our guides are the heart and soul of our adventures. Explorers at heart, they have traversed their countries seeking out the most exhilarating and scenic trails, waterways and backroads. They possess an unmatched passion for their homeland and love sharing it with fellow adventurers. As the safety and enjoyment of our guests are paramount, EXO also ensures our adventure guides receive specialised, ongoing training covering topics such as…
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Singapore MICE Case Study: A Multi-Generational Business Event
Singapore MICE Case Study: A Multi-Generational Business Event
Brief An annual board meeting for a multi-generational family business complemented by exclusive dining experiences, sightseeing opportunities and a challenging cross-border excursion. Challenges The group of 80 guests ranged in age from 2 to 85 years old, so special consideration was given to the planning of meals and excursions. EXO Events arranged 13 guides and 36 cars to be on standby at all times to ensure the utmost flexibility for leisure time and sightseeing excursions. An important element of the event were themed Family Dinners, which EXO Events coordinated by booking private venues, arranging family-friendly entertainment and serving a range of menu options to appeal to all pallets. 'Thanks to our operational capabilities and experience with niche, high-profile incentives, the client trusted us to deliver a trip that would delight all ages' Family farewell dinner The culmination of the 4-day stay as a farewell dinner at one of Singapore's most exclusive venues. EXO made sure every moment was carefully orchestrated and memorable, starting with an arrival transfer by traditional Singaporean bumboats. Upon reaching Clifford Pier, guests were greeted by traditional Malay drummers and welcome drinks. A 7-course meal was served for all attendees, with different offerings on the menu for…
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LUXE Cruise Away
LUXE Cruise Away
Cast off the bowlines, LUXE Cruise Away journeys sail deep into the Asia region's most incredible waterways. Commanding some of the world's most elusively idyllic islands and beaches, the seas surrounding Asia are among the best places for cruising. Our LUXE curators have scoured the region to find and source the very best options for discerning travellers wanting a unique cruise getaway. Having personally vetted each and every ship, we are confident that the options in store will exceed even the highest of expectation. Read on for inspiration and a sampling of our LUXE Cruise Away journeys. A taste of what's possible Bali to Komodo on Aqua BlueSail through one of Indonesia’s most beautiful regions aboard the luxurious Aqua Blue. This 8-day journey hops from one idyllic island to the next, with opportunities to snorkel, dive and swim in the seas inbetween. Shore excursions provide an opportunity to see elusive Komodo dragons and other endemic wildlife, plus countless stunning beaches. A Luxurious Mekong JourneyEmbark on a memorable journey from Chiang Rai to Luang Prabang, highlighted by a two-night cruise on the Mekong River. Aboard the boutique two-cabin Gypsy Cruise, indulge in fine meals, partake in cultural experiences and enjoy spectacular views of the surrounding natural landscapes.…
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LUXE Insider Access Experiences
LUXE Insider Access Experiences
LUXE Insider Access experiences dig deep into the soul of a destination through rare local encounters. Leveraging the advantages that come with more than thirty years of experience, LUXE is able to offer privileged, private access to local experts, artists, chefs, artisans, celebrities and even royalty who showcase the destination from their perspective. Covering everything from contemporary culture to ancient tradition, Insider Access experiences reveal elements of a destination simply not available to most travellers, or even residents. The following selection of curated ideas is designed to inspire and provide a glimpse into the world of Insider Access experiences designed by our LUXE curators. A taste of what's possible Hanoi, Vietnam:Insider Look into Hanoi's Art SceneSpecially led by a local art curator, discover insights into the traditional and contemporary art scene in Hanoi. Inspired by history and traditional Vietnamese art, admire creative artworks of young artists in using innovative apps and feel its impact on society. Kuching, Malaysia:Ancient Art of Songket WeavingMeet the artisans of Tanoti, who partake in ancient craft and create enchanting hand-woven textiles known as songket. At a special atelier, witness master weavers and designers, where each artisan revering the glory of their heritage. Discover more Discover more…
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Get up to speed with our latest
Mount Ruang eruption: Indonesia & Malaysia update
Malaysia Product & Destination Update: April 2024
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Curated experiences, personalised to create unforgettable memories. This is LUXE. Be inspired by more luxury travel ideas from EXO.
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Our eleventh destination is one of cultural intrigue, magnificent nature and diverse, year-round travel opportunities. We’re excited to showcase the best of Korea through our unique, transformative experiences.
Cherry blossoms galore! Under a blanket of sakura, #EXOJapan kicked off spring with our annual office Hanami party. Smiles were as plentiful as petals, as the team enjoyed the day out to relax and savour these first colourful bursts of the season.
#EXOTravel joined other Thailand-based B Corporations to celebrate the annual campaign to raise more awareness about the unique ethos of B Corps, this year with the theme 'This Way Forward'. ‘It was the first gathering of Thai-based B Corp companies, and there is a strong will to keep going in that direction, encouraging further.
Underscoring our dedication to being leaders in sustainable travel, #EXOTravel welcomed new members to our Purpose Team and multiple other departments at the start of 2024. These new team members offer fresh perspectives, innovative ideas and embody our shared vision for a sustainable future in the travel industry. Head to our blog linked above to learn more about what this growth means for EXO!
Why Phnom Penh needs to be on every Cambodia itinerary — https://www.exotravel.com/blog/en/phnom-penh-dynamic-capital/ Discover the dynamic transformation of Phnom Penh, where hip cafes, a burgeoning arts scene and vibrant nightlife are flourishing. With a recent growth of international flights, it is easier than ever for travellers to explore the capital city’s blend of modernity and rich cultural...
Have a great story about working or traveling with EXO that you would like to share? Reach out to us at [email protected].